SERENDIPITY

Marilyn Armstrong — Seeking Intelligent Life on Earth


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A Virtual Journey Down Memory Lane

I wonder if operating systems will be relevant a few years from now. Change is hardly new to the technology. Change drives the industry. Change is how come you need to buy new software, new hardware, new operating systems. Change can make things work better, but it’s not unusual to discover that your “upgrade” is a downgrade because what used to work no longer does. You pays your money, you takes your chances.

I grew to adulthood in a pre-computer society. I started working before cable TV, when encyclopedias were huge heavy sets of books and a computer was gigantic and needed a whole building for itself. It ran on punch cards and used weird languages like COBOL and FORTRAN. Even decades later, personal computers were just one step removed from a doorstop, floppy disks were 5-1/2 inches across and really flopped.

Those early machines (personal units, not mainframes) — I hesitate to call them computers — didn’t do much. They didn’t have hard drives. There was no software and no user-friendly interface. I don’t think the concept existed. No WYSIWYG. What you saw was a black screen with lurid green letters that made you feel like you were going blind after an hour or two.

Then … everything changed. First there was Apple and then Windows. Windows didn’t work very well at first, but soon enough, it got better. And then better again.

There were different players and more operating systems in the beginning. Wang and DEC plus a crazy quilt of dedicated word processors and computers made by Commodore, Atari and many others. For a while, I had an Amstrad, a European machine that was almost a computer, kind an intelligent typewriter with a screen. It spit out paper.

Then, everything changed again. Computers started to really do stuff. It was magic!

Everything changed every day. One day, there was a thing called the Internet. I had to buy and install Netscape to use it. After I got connected, there wasn’t much going on, but it was cool to just roam around and see what if there was something interesting going on. Mostly, you bumped into other people looking for something interesting. And then, there was AOL.

You could send electronic mail — email — if you had a friends with computers. You sent them messages over old copper telephone wires and everything happened in slow motion.

Just getting on to the Internet could take … well, let me put it this way. Turn on the computer. Turn on the modem. Go to the kitchen. Prepare dinner. Cook dinner. Serve dinner. Eat dinner. Clean up everything. By the time you got back to your computer, you might have actually managed to connect to something. Or not.

Then suddenly there were ISPs popping up all over the place. I got a super fast modem that ran at a whopping 2400 BPS! Imagine that. I worked in California from my home office in Boston. Cool! Telecommuting was the cat’s pajamas.

By the time my granddaughter was born in 1996, everybody had a computer or two. In her world, computers have always been fast, the Internet has always been the world’s shopping mall. Ebay and Amazon are no big deal.

At age three, she could run basic applications. For her, it’s like electricity was to us: something you use that is always there and always was. I’m sure she can’t imagine a world without it. It’s hard for me to remember that world and I certainly would not want to go back there.

For a brief interval, the rate of change slowed. We drew a collective breath and didn’t have to buy new computers for a couple of years. High speed connections arrived, though most home users didn’t have it right away. Everything kept getting faster and soon, with cable modems, no one could even remember what it was like to try to get onto the Internet using an old telephone line.

Every time you looked around, there was a  new generation of processors, bigger and faster hard drives, amazing super high-definition monitors and speaker systems to knock your socks off.

The Internet became a world-sized shopping mall and overnight, catalogue shopping became website cruising. The Internet was a world unto itself; I played bridge in real-time with a partner who lived on an island off the Pacific coast.

We have computers all over the house and what isn’t a computer is run by a computer or contains a mini computer … microwave ovens, smartphones, digital cameras and GPS units. I have three computers — in my office, living room and bedroom. My husband has two. My granddaughter has 3, but I think a couple of them don’t work any more. My son has two, my daughter in law has one but if she wants another, we have a spares and she can just grab one.

Eight computers are in daily use and only 5 people live here. I feel that we will soon need to get computers for each of the dogs. For all I know, whenever we are out, they go on-line and order stuff. I’m sure Bonnie the Scottie has at least a thousand Facebook friends.

A brief interruption of cable service leaves us wandering around like wraiths, without form or function. Five of the seven primary computers are less than 2 years old  so I figured we were set for a few years at least … but then everything started changing. Again.

Today, it’s all about “the cloud.” It’s still the same old Internet, but “cloud” is the “in” word for stuff stored on external servers. We’re going back to where we began, to using stripped down computers with no hard drives. Instead, everything is stored on someone else’s computer — out there. In the “cloud.” Our data might be anywhere. We have no way of knowing where it lives.

Am I the only one who finds this unnerving?

I can see advantages. When you eliminate memory sucking operating systems and cumbersome installed applications, your computer will run faster. Start-up is instantaneous because your computer doesn’t have to load services and applications. You don’t have to maintain and upgrade big expensive applications and volumes of data. You won’t need ever bigger hard drives, more memory and video RAM. You wind up with faster computers that are less expensive and easier to maintain. It’s a win-win, right?

Or is it?

How much do you trust your Internet service provider?

If your cable company has a bad day or the servers on which you store your critical data go down — even for a short while — you have nothing. As long as everything works like it’s supposed to, it’s hunky dory, but Murphy hasn’t left the building yet.

Whatever can go wrong, will go wrong, and will do so at the worst possible time.

Maybe it’s my age showing, but I would prefer to have data on hard drives that I control. That I own.

The idea of entrusting everything —  from my photographs to the manuscript of my book — to an unknown server somewhere in the world scares the Hell out of me. What if the building in which the server storing my stuff burns down? Gets hit by a terrorist attack? Taken down by hackers? You have no way of knowing what country your data is in, how stable its government is, or how good an infrastructure it maintains. You financial data could be in Pakistan, Indonesia, or Kuala Lampur. Or next door.

Is there a compromise possible? Because when I think about entrusting everything to a cloud, I begin to twitch.

How many times have you been unable to access a web page because servers are busy or crashed? The times when their — or your — servers are inaccessible because of maintenance, repair or upgrade. Or those ubiquitous hackers. What if you need a critical piece of data from a server while its offline? It does happen.

My bank was hacked and they had to send me a new card. Several places I shop — Land’s End, for one — were hacked and I had to redo my accounts because they’d been compromised.

If your ISP is down, you are out of business. If you think your cable company has you by the throat now, how much worse will it be if everything you need to run your life and business is dependent on their services? Facebook and Google already have trouble keeping up with the demands on their resources. How will they manage when they have thousands of times more data and tens of millions of users depending on them for everything from email and applications to data retrieval?

Those of you who are old enough to remember the great Northeast power blackout in the mid 1960s know what I mean when I say that overloaded systems can go down like dominoes. I am all in favor working together with my fellow human beings throughout the world, but at a certain point, when does inter-dependency make us excessively vulnerable?

If you put the world’s eggs in one basket, if the basket falls, that’s a hell of a lot of broken eggs. That’s not an omelet — just a mess.

I worked for more than 35 years in development. That was my world and although I’m not an engineer or developer, I know what’s behind a user interface. For example, modern word processors embed commands in text, but behind the interface, it’s entering the same commands I entered directly on the huge IBM mainframe by hand. It’s faster and prettier now. You get to see how your document will look when it’s printed, but it’s nothing but an elegant wrapping on an old familiar box.

My concern is not the graphical user interface (GUI) that overlays our computer (regardless of operating system), but that these new operating systems are designed to work with “The Cloud” … a meaningless term that represents servers located anywhere and everywhere. We don’t have to know where they are; they’re in the Cloud … kind of like Angels and God. We are being herded toward using external storage and we aren’t supposed to be alarmed that we have no control over it.

We use services consisting of server farms located somewhere on the planet. There is where we store our bank records, personal correspondence, photographs … everything. We use these servers directly when we use “the cloud,” but we also use it indirectly because that’s where our bank, our vendors, the places from which we buy goods and services store their data … or more to the point, our data as it pertains to them.

We assume the people from whom server space is leased are dependable, not criminals looking to steal identities and data … and their infrastructure is secure and won’t collapse from a power outage or hacker attack. And finally, we trust our ISPs to deliver the goods, keep us online so we can access the stuff we need.

Charter Communications is my cable company and controls my high-speed internet access, as well as my TV and telephone. I have difficulty controlling the wave of rage I feel when I think about them. How do you feel about your cable company, eh?

Even if the servers that store your stuff are safe, you can’t get there without a high-speed connection and that, my friends, means your local ISP … cable, telephone, satellite, whatever you use. They already have you by the short hairs. You are not independent and you rely on their services. Does that sound like a great idea? It makes me sweaty and itchy.

Anybody anywhere can build a server farm. It’s a great business that requires a bunch of servers, a climate controlled place to put them, and a few IT people to tend the equipment.

Where are these places? Most are in countries whose government is, by any standards, unstable — possibly dangerously so. How good is the infrastructure? Are they in the middle of a war? Are their electrical generating facilities dependable or sufficient? What protection against hackers do they provide? Are they trustworthy? They could as easily be a bunch of criminals and the data they collect is the mother lode.

I’m not comfy with the idea of entrusting a lifetime of my work to unknown, nameless entities. Google uses servers everywhere, as does Amazon. So does every other “cloud” provider. Your data and mine is unlikely to be in one place, either. It is broken into many pieces that are stored wherever it went when you saved it. You will not know and cannot discover out where your data is, was, or will be.

I won’t get into how links and pointers let us retrieve data, but the potential for error, loss, and piracy is huge. So, I’m not buying into the Cloud, at least not for anything that really matters to me. Call me cynical, even paranoid … but I think that the computer-using public is buying snake oil. I want my stuff on my own drives. Use the “Cloud,” whatever it really is. But have good, dependable external drives too.

Or, as the Arabs say, trust in God, but tie your camel.


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Don’t buy pointy shoes: Technology and Stupidity

Pointy shoes hurt your feet

When I was a young woman, I refused to wear pointy shoes. They hurt my feet. It took some doing, but I found non-pointy shoes from Fred Braun,  Bass and Keds. I wore comfortable sandals, going so far as to have them made to fit my feet — simple, flat and strappy. I owned boots with square toes made in England or Australia. I thought mini skirts looked ridiculous on any anyone over 16, so for a brief unhappy interval, I made my own. That was less successful as people looked at me and said “Ah, you must have made that yourself.” I don’t think it was a compliment.

I still won’t wear clothing I don’t like. I won’t wear anything uncomfortable.  I didn’t care about fashion when I was 20 and I care a lot less at 65.

I am equally resistant to fads in technology. I’m geeky enough to understand what’s going on when the latest gizmos are introduced and savvy enough to determine if it would be useful to me.

My purchasing … all purchasing, but especially tech stuff … is driven by what I need rather than what’s new, trendy, cute, or sexy.  I don’t have an MP3 player because I’m not outside on the move often enough to need one. For the few times I’m not near a computer, I take my Kindle.

Being unfashionable has advantages. It saves you money. If you don’t need to have the latest thing, you won’t need to replace your wardrobe when whoever decrees what’s “In” and “Out” changes his/her/their mind. I have a pea coat — a real one, made for the U.S. Navy — that is as warm and attractive as it was 35 years ago.

My big Dell computers were bought with an eye toward running everything I have now plus anything that I might need in the forseeable future. I bought computers with as much memory as the operating system will support. I got the highest resolution HD monitors available. I bought huge, fast hard drives and two external drives to deal with data overflow and as insurance against losing a hard drive. I included the biggest baddest video cards the machines would support, Blue-ray reader/writer units, and sound cards that will support any system I feel inclined to hook up. These computers won’t be obsolete any time soon.

If we aren’t hit by a tornado, tsunami, or earthquake, as far as computers go, I’m set. I figure I’m good to go for 5, maybe 10 years or more. And, almost everything is upgradeable.

“The sky is falling,” cried Chicken Little. “PC sales have flattened out!”

I’m happily surrounded by desktop and laptop computers that run without a hiccup and on which everyone depends. ZDNet is simultaneously predicting the end of the home computer.  This deduction is worthy of Chicken Little or maybe, Turkey Lurky and is based entirely on computer sales having flattened out while mobile device sales remain brisk.

English: A pile of mobile devices including sm...

A pile of mobile devices: smart phones, tablets, laptops and e-book readers. (Photo credit: Wikipedia)

Armed with this pair of facts, the author concluded that from henceforth we shall all do everything on mobile devices because we no longer need hard drives or embedded applications. We can just pick up apps from the online app store and everything we need can be accomplished … on the telephone? iPad? Chromebook? Android tablet? Having made an earlier and even more baseless pronouncement that we don’t need dedicated GPS’s because you can use your telephone or iPad, I should not be surprised, but stupidity always surprises me. For some reason, I expect better of my peers.

Some other moron (maybe more than one moron) pointed out we don’t need cameras anymore. If you are a photographer, you’ve probably bumped into these people on forums. They don’t get the difference between photography and snap shots. “We can take pictures just as good on our phones,” they shout. Shall I take their advice? I will just throw away my cameras, lenses, filters …everything. I mean, Hell, I have a telephone. What more do I need?

They have declared anything I use for work or art obsolete. Before I try to edit a 12 X 16 photograph on my telephone, a few details are bothering me.

How stupid are these people?

In what world do they live? Do they work … as in, for a living? Are any of them musicians, authors, or photographers? Book designers, engineers, developers? Accountants, financial advisors? Movie makers? Are they aware that most professionals rely heavily on powerful installed applications, like Photoshop, Acrobat, Framemaker and CAD?

Are they kids who think playing games on their phone is the ultimate technological achievement?

People aren’t buying PCs because they have all the computers they need.

Sooner or later, everyone has enough and they don’t need another. There won’t be a buying surge for microwave ovens or refrigerators either. We have enough of them too. The inevitable has occurred. Everyone who wants a computer has one. Most of us have more. In this household, with 5 computer-using adults, we have 10 laptops and desktops. None is close to obsolete.

Like other families, we are short of funds. Bad economy; money is tight. We buy things, just not as much as we did. We can’t afford mistakes,  so we have to get it right the first time.

A few years ago, I bought Kindles for my husband, son, and me. Yesterday, I got a newer Kindle that will play audiobooks, music, video, collect email and can be hooked up with Facebook and Twitter. That gives me a compact device to use for all media without breaking the bank. I can listen to audiobooks and read print on one device. Listening, now that  I no longer commute, has meant being tied to a computer, usually in my office. The new Kindle gives me freedom to roam.

My netbook was supposed to fill this niche, and to be fair, it tries. It does as much as it can, but I hear its labored breathing. Like “The Little Engine That Could” it mumbles “I know I can, I know I can.”  The new Kindle will do many of the things I do on my Netbook, plus everything I did on my original Kindle.

I took a long, hard look at Chromebooks, but the limitations kept flashing at me like neon signs. No hard drive. It would let me do everything I can do on the Kindle or Netbook except edit pictures and create real documents which I can do on the Netbook because it has a hard drive and software. It isn’t the most convenient way to work, but I’ve written on it, edited pictures and published, all from the Netbook. It’s not my first choice of tools, but it will do in a pinch. The Chromebooks are the same size, so other than a gain in boot up time, I don’t see much advantage. Not yet, anyhow.

Using the Netbook, I can do 95% of my work without an internet connection. Offline! Imagine working without WiFi! It could revolutionize the computer world.

A Chromebook would do what the Netbook does, but faster. It can’t do everything the Netbook does because the Netbook’s 260 GB hard drive means I can use real software, not just “apps.” I have tried dozens of apps for photo editing and text formatting and editing. There isn’t any app for serious graphics design or photo editing. Finally, I already own a Netbook, so by definition it’s the cheapest solution. Saving 2 minutes of boot time is not worth $450. When Chromebooks get a hard drive, maybe we’ll talk.

Every Chromebook cost at least twice the price of the 7″ HD Kindle Fire, so finally, I bought one. Now, I have a device that does 90% of what I need for short money with terrific customer service from Amazon, too.

Lies! They are telling us lies!

The problem in figuring out what device was right for me was compounded by how corrupted my sources of information on new technology have become. ZDNet used to be a reliable source. Now they are toadies in thrall to their advertisers. No more real reviews. Instead, they serve up puff pieces, touting whatever Microsoft or Mac’s PR departments tells them to say. Maybe someone believes it, but based on the comments I saw, not many.

I search individual blogs for honest appraisals of new technology. I rely heavily on reviews by knowledgable users. I compare features against price. I try to evaluate if a technology is “ready” or if it’s still Beta.

Stupid articles; are we dumb enough to believe them?

Not long ago, in an equally ill-informed article, ZDNet announced the death of dedicated devices, in particular, the GPS. The author (and I use that word advisedly) stated since we all own tablets and smartphones, we are now going to use these iPads, iPods, or smartphones for navigation. I found the idea of attaching a 10″ iPad to my windshield pretty funny. Having tried my phone as a GPS, no thanks.  The limitations of the phone mean you can’t see the map OR hear instructions over any kind of  background noise.

They have also repeatedly announced the death of personal computers along with the replacement of embedded software by mobile apps. They are serious, or appear to be. They think free apps will replace everything. Really? Have they actually tried to use these apps? I suspect they have not tried anything. They make assumptions and print them as facts.

We don’t need no stinkin’ facts! What’s research?

Instead of professionals producing thoughtful articles about technology, we have a bunch of stooges for big corporations. They are not working for their readers. They are trying to sell us on whatever their sponsors want them to push. The articles are nothing more than slightly reworded corporate PR releases. I would say they are badly researched, but I believe there was no research done at all.

They got a PR packet, picked some information out of it, did a little tweaking, and voilà, that’s the article. If I’m going to just take the manufacturer’s word for it, I don’t need them.

I doubt whoever wrote the last article saying that we were all going to do everything on our mobile toys has ever tried to do anything working people need to do. He certainly never tried to do it on one of the devices he was touting. He probably thinks his telephone is a fine precision camera and he is welcome to his opinion so as long as he doesn’t ask me look at his pictures.

Anything that can do everything doesn’t do anything well.

In the realm of small dedicated devices, from cameras and MP3 players, to telephones, DVD players and book readers, dedicated devices perform far better than equivalent “add ons” to general purpose devices. A modern computers is not a dedicated device: it’s a platform with power to drive a lot of different things, rather like a big empty room. It does many things, but it won’t do everything well. You can use it as a TV, but sitting in your living room, feet up on the recliner and watching a movie on your big-screen TV is a more satisfying experience.

You can use a computer as a GPS, but a small dashboard or window-mounted unit  is a lot easier and responds faster. Nothing takes pictures like a camera with a good lens. Nothing reproduces music better than a good sound system with high quality speakers. Book readers are better for reading text and if you want to make music, learn to play an instrument.

I don’t want to read on my computer or take pictures on my phone. I am a photographer and I use a camera. If you are positive your iPad is just as good as a camera, if you believe your cell phone or android tablet is good enough to fill your picture-taking needs, you’re probably right. Don’t show me your pictures. Please.

I own three cameras. I edit in Photoshop. I write books. I design books and I use Framemaker, the world’s most anti-intuitive software, but also the only software that does the job. In the ZDNet fantasy world, we are going to do everything on our telephones or tablets. Where do I fit into this portable society? The answer is simple: I don’t. Probably neither will you.

“There’s an app for that!”

No, there isn’t. There is no app by anyone anywhere that can come anywhere near any version of Photoshop. There is no application other than Framemaker that will create indexes across chapters. For creating PDF books for reading online, you need Acrobat. What? You don’t need to do any of that? Well, I do. So do other people. People work with spread sheets and other office application. Before you declare the PC obsolete, you might want to try working … really working … on these little tiny devices you want to sell me. You’ll be shocked and amazed to discover a spread sheet is invisible on a telephone. You might be able to create a small one on a tablet, but if you are a serious number cruncher, you aren’t going to do it on an iPad or any other tablet. You may use a tablet to display the final result, but you won’t use it to do the work. If you are editing pictures, you’re not going to use a little screen on a pod, tablet, or telephone. You will want a big high-definition monitor.

Photo and video editing require a large monitors, lots of RAM and a huge hard drive. Despite the opinions of the young and clueless, there people who take their jobs and art seriously. These folks require serious tools with which to work. If you think games are the epitome of technological achievement, get a job.

How come people are still buying small mobile devices but not computers? Aw, c’mon. You know why not. They don’t need another computer, but they don’t have a tablet. Or, they have a cell phone, but the technology for telephones is changing … and telephones are subject to much more abuse than other devices. They get rained on, dropped, and sat on. Crumbs and coffee make the keys sticky and touchscreens become unresponsive. I’ve had the same phone for years, but I don’t use it much. When it dies, I’ll replace it. Till then, I’m fine.

People will not always buy a new phone twice a year. They’ll make sturdier ones, waterproof, dust-proof, and shock-proof. Eventually, everyone will have enough telephone, tablets, and other gadgets. No doubt there will be new gadgets, but to sell them, they’ll have to come up with new needs to fill. Otherwise, they will build them, but no one will buy. They will create a gadget so sexy, cute and trendy that manufacturers will be anticipating a veritable rush to buy them … but no one will care. They will be gadgeted out.

Tick. Tock. Tick. Tock.

The clock is ticking.

Computer sales are going to stay modest until the expensive high-powered laptops and desktops we recently bought break down or are obsolete.

Are personal computers going the way of dinosaurs? Mine aren’t.

If Microsoft forces their OS on me, an operating system that shows all the signs of being out of touch with the needs of users, I might reconsider my choices and buy a Mac or a Linux box. I have a big investment in PC-based software so I’d rather not, but maybe I can get upgrades that run on other operating system.

No amount of salesmanship will convince me to buy stuff I don’t need or like. I don’t like anything I’ve heard about Windows 8. Like Vista, it sounds like a good reason to not buy a computer.

I like gadgets. I like cool devices. If someone gives me a toy, I will play with it. But I’m not going to spend a lot of money to get it. Free is my price on anything I don’t actually need.

About the software

We need new software. Photoshop Elements was a good faith effort to create a version of Photoshop for people who don’t need all the bells and whistles. We need other streamlined applications that don’t require so much hard drive space. Microsoft Office is bloated and excessively automated. You can’t do half the things today you could do 10 or 15 years ago.

Freeware is the way of the future, as well as cross-platform applications that will work on any operating system. Many households already use computers running various operating systems.

For years, software was way ahead of hardware. Now, the reverse is true. The software world has seen an explosion of creativity in games, but no equivalent development of working applications. Adobe, a company that was dedicated to providing professional software has been floating along without doing anything significant or unique in years. How about Framemaker Elements? That would give Word a run for its money.

It would be great if magazines and journals that supposedly provide information to the trades would consider doing that. As a consumer, I resent them trying to sell me stuff. The only reason I read trades is for non-partisan  information on new technology. Now, I don’t trust anything they say so, which makes them useless to me.

As a writer, I deplore the poor quality of the articles and as a consumer, the obvious lack of research offends me. At the very least, try the product before you tell me it’s great.

Let’s go back in time to when integrity and honesty could be used in the same sentence with writer.  Bad enough that every sleazy politician is out there lying his/her ass off, but “et, tu brute?”


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I was just reminded of something. I go long periods and don’t think about it, but I shouldn’t, and neither should you. By “you” I mean absolutely everyone. Whatever you do — write, take pictures, or whatever — if you do it on a computer, back it up. I learned the hard way.

ILOVEYOU (aka Love Letter), was a computer worm that attacked tens of millions of PCs on and shortly after May 5, 2000. It showed up as an email message with the subject “ILOVEYOU” and an attachment: “LOVE-LETTER-FOR-YOU.txt.vbs“. The  ’VBS‘ file extension was typically hidden by default on PCs back then. It wasn’t on my computer, but I worked on a development team on my own computer at home — an early telecommuter — so it wasn’t unusual for me to get files full of code as part of my job.

It took a mere few seconds to destroy every single jpeg file on my computer. That represented all of the photographs I had ever taken that I was storing on my hard drive, more than a decade of family and artistic pictures. It only took a few hours for a fix to be created and distributed, but it was too late for me.

I had been backing up to CDs, but I hadn’t backed up my photos, only financial records and my writing because that was work-related.

I lost hundreds, maybe thousands, of photographs.

External hard drives existed, but they were uncommon and expensive — very expensive. Now, there’s no excuse. You can get a huge external hard drive for short money. I back up intermittently to my two external drives, but a make sure to move files between my laptop and my big desktop everyday, and I save things online too

Eventually, I have 3 or 4 copies of everything, not counting whatever I store online. I don’t feel it’s too much. You can’t have too many backups of things that are important.

Even if it doesn’t seem very important. it can suddenly become very important if you have lost it forever and can never replace it. Back everything up. If it’s important enough to save it on your hard drive, it’s important enough to back up.

You can, for example, get a 3 TB external Seagate drive from Amazon for $139 including shipping. One and two terabyte drives are less expensive. If you don’t like that, there are ample choices for every budget. Don’t make excuses. One day, something bad will happen. A hard drive dies on you. It happens. It has happened to me twice. The first time, it was a secondary hard drive and I got enough warning to get my stuff off the drive. The second time, a message in a black  message box — I’ve never seen one like that before or since — appeared on my screen saying that there was a problem with my hard drive, back up now. By the time I finished reading the message, everything was gone.

But that time, everything was backed up. It was an inconvenience, not a catastrophe. I had learned my lesson.

Skip learning the hard way. Back it up.

-

 


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Everything Is Changing: A Look at the Future While Tripping Down Memory Lane

After contemplating operating systems at length, I started rethinking the whole thing and I began to wonder if operating systems will be relevant a couple of years from now. Because everything is changing.

My current primary computer.

Change is hardly new to the world of computers and technology. Change is what drives the industry. Change is how come you need to buy new software, new hardware, new operating systems. Change can make things work better, but it’s not unusual to discover that your “upgrade” is a downgrade because what used to work no longer does. You pays your money, you takes your chances.

I grew to adulthood in a pre-computer society. I started working before cable TV, when encyclopedias were huge heavy sets of books and a computer was gigantic and needed a whole building for itself. It ran on punch cards and used weird languages like COBOL and FORTRAN. Even decades later, personal computers were just one step removed from a doorstop, floppy disks were 5-1/2 inches across and really flopped.

Those early machines (personal units, not mainframes) — I hesitate to call them computers — didn’t do much. They didn’t have hard drives. There was no software and no user-friendly interface. I don’t think the concept existed. No WYSIWYG. What you saw was a black screen with lurid green letters that made you feel like you were going blind after an hour or two.

Then … everything changed.

First there was Apple and then Windows. Windows didn’t work very well at first, but soon enough, it got better. And then better again.

There were different players and more operating systems in the beginning. Wang and DEC plus a crazy quilt of dedicated word processors and computers made by Commodore, Atari and many others. For a while, I had an Amstrad, a European machine that was almost a computer, kind an intelligent typewriter with a screen that spit out paper.

This was the Amstrad!

Then, everything changed again. Computers started to really do stuff. It was magic!

I worked on this machine in Israel using the first word processing tool, WordStar.

For a while, it seemed like everything changed every day. One day, there was a thing called the Internet. I had to buy and install Netscape to access it. Once connected, there wasn’t much going on, but it was cool to just roam around and see what there was do see.

You could send electronic mail — email — if you had a friends with computers. You sent them messages over old copper telephone wires and everything happened in slow motion.

My first personal computer.

Just getting on to the Internet could take … well, let me put it this way. Turn on the computer. Turn on the modem. Go to the kitchen. Prepare dinner. Cook dinner. Serve dinner. Eat dinner. Clean up everything. By the time you got back to your computer, you might have actually managed to connect to something. Or not.

My first PC. I think everyone had one of these at some point!

Then suddenly AOL popped into existence. I got a really fast modem. It ran at a whopping 2400 BPS! Imagine that. I worked in California from my home office in Boston. Cool! Telecommuting was the cat’s pajamas.

By the time my granddaughter was born in 1996, everybody had a computer or two. In her world, computers have always been fast, the Internet has always been the world’s shopping mall. Ebay and Amazon are no big deal.

My old 486 ran for 10 years. It wasn’t fast, but it sure was durable.

At age three, she could run basic applications. For her, it’s like electricity was to us: something you use that is always there and always was. I’m sure she can’t imagine a world without it. It’s hard for me to remember that world and I certainly would not want to go back there.

Memories of days of yore … but not halcyon I fear,

For a brief interval, the rate of change slowed. We drew a collective breath and didn’t have to buy new computers for a couple of years. High speed connections arrived, though most home users didn’t have it right away. Everything kept getting faster and soon, with cable modems, no one could even remember what it was like to try to get onto the Internet using an old telephone line.

Commodore 64 – the most popular computer ever produced.  More than 30 million of them sold.  I had one of these, too.

Every time you looked around, there was a  new generation of processors, bigger and faster hard drives, amazing super high definition monitors and speaker systems to knock your socks off.

The Internet became a world-sized shopping mall and overnight, catalogue shopping became website cruising. The Internet was a world unto itself; I played bridge in real-time with a partner who lived on an island off the Pacific coast.

We have computers all over the house and what isn’t a computer is run by a computer or contains a mini computer … microwave ovens, smartphones, digital cameras and GPS units. I personally have three computers — in my office, living room and bedroom. My husband has two. My granddaughter has 3, but I think a couple of them don’t work any more. My son has two, my daughter in law has one but if she wants another, we have a spares and she can just grab one.

Eight computers are in daily use and only 5 people live here. I feel that we will soon need to get computers for each of the dogs. For all I know, whenever we are out, they go on-line and order stuff. I’m sure Bonnie the Scottie has at least a thousand Facebook friends.

A brief interruption of cable service leaves us wandering around like wraiths, without form or function. Five of the seven primary computers are less than 2 years old  so I figured we were set for a few years at least … but then everything started changing. Again.

Today, it’s all about “the cloud.” It’s still the same old Internet, but “cloud” is the “in” word for stuff stored on external servers. We’re going back to where we began, to using stripped down computers with no hard drives. Instead, everything is stored on someone else’s computer — out there. In the “cloud.” Our data might be anywhere. We have no way of knowing where it lives.

Am I the only one who finds this unnerving?

I can see advantages. When you eliminate memory sucking operating systems and cumbersome installed applications, your computer will run much faster. Start-up is instantaneous because your computer doesn’t have to load services and applications. You don’t have to maintain and upgrade big expensive applications and volumes of data. You won’t need ever bigger hard drives, more memory and video RAM. You wind up with faster computers that are less expensive and easier to maintain. It’s a win-win, right?

Or is it?

How much do you trust your Internet service provider?

If your cable company has a bad day or the servers on which you store your critical data go down — even for a short while — you have nothing. As long as everything works like it’s supposed to, it’s hunky dory, but Murphy hasn’t left the building yet.

Whatever can go wrong, will go wrong, and will do so at the worst possible time.

Maybe it’s my age showing, but I would prefer to have data on hard drives that I control. That I own.

The idea of entrusting everything —  from my photographs to the manuscript of my book — to an unknown server somewhere in the world scares the Hell out of me. What if the building in which the server storing my stuff burns down? Gets hit by a terrorist attack? Taken down by hackers? You have no way of knowing what country your data is in, how stable its government is, or how good an infrastructure it maintains. You financial data could be in Pakistan, Indonesia, or Kuala Lampur. Or next door.

Is there a compromise possible? Because when I think about entrusting everything to a cloud, I begin to twitch.

How many times have you been unable to access a web page because servers are busy or crashed? The times when their — or your — servers are inaccessible because of maintenance, repair or upgrade. Or those ubiquitous hackers. What if you need a critical piece of data from a server while its offline? It does happen.

My bank was hacked and they had to send me a new bank card. Several places I shop were hacked and I had to redo my accounts because they’d been compromised.

My laptop. Today’s super little machine.

If your ISP is down, you are out of business. If you think your cable company has you by the throat now, how much worse will it be if everything you need to run your life and business is dependent on their services?

Facebook and Google already have trouble keeping up with the demands on their resources. How will they manage when they have thousands of times more data and tens of millions of users depending on them for everything from email and applications to data retrieval?

Those of you who are old enough to remember the great Northeast power blackout in the mid 1960s know what I mean when I say that overloaded systems can go down like dominoes. I am all in favor working together with my fellow human beings throughout the world, but at a certain point, when does inter-dependency make us excessively vulnerable?

If you put too many eggs in the basket, when the basket falls — as it inevitably will — the eggs break.

You don’t have an omelet; you just have a mess of busted eggs.

Addendum: A Personal Note

I worked for more than 35 years in a development environment. That was my world and although I’m not an engineer or developer, I know what’s behind a user interface. For example, modern word processors embed commands in text, but behind the interface, it’s entering the same commands I entered directly on the huge IBM mainframe. It’s faster and prettier to use a word processor and you get the bonus of being able to see how your document will look when printed, but it’s just elegant wrapping on an old familiar box.

My concern is not the graphical user interface (GUI) that overlays our computer (regardless of operating system), but that we are being herded toward using external storage over which we have no direct control for everything from our bank records to personal correspondence.

For businesses and individuals, data is a very big deal. The biggest deal. Our national economy is information and service-based. We no longer make “things” here. Our product is information. Data.

If that’s too abstract for you, personally, I have twenty years of photography and a lifetime of writing stored on CDs, DVDs, and external hard drives. I won’t entrust this stuff to an unknown server somewhere “out there.” It’s too important to me and too unimportant to anyone else. 

Anybody anywhere can build a server farm. It’s a great business requiring little more than a lot of big servers, a place to put them, climate control, and a few capable IT people to tend the equipment.

Where are these places? Most are in countries whose government is, by my standards, unstable — possibly dangerously so. How good is the infrastructure? Are they in the middle of a war? Are their electrical generating facilities dependable or sufficient? What protection against hackers do they provide? Are they trustworthy? They could as easily be a bunch of criminals and the data they collect is the mother lode.

I am not going to entrust what took me a lifetime to create to an unknown, nameless entity. Google, for examples, uses servers anywhere and everywhere. Your data and mine is unlikely to be in one place. It is wherever it went when you saved it.

I won’t get into how links and pointers let us retrieve data, but the potential for error, loss, and piracy is huge. So, I’m not buying into the Cloud. Call me an old cynic, but I want my own stuff on my own equipment.

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