It appears to be the end of the road for me and Windows.
I’m just bought what I suspect will be my last Windows machine, the most powerful Alienware computer I could configure — or afford. It had better last a long time. I’ve tried using Windows 8.1 on Microsoft tablets (two of them) as well as my friend’s desktop. I hate it.
From everything I have read, the worst of the problems of Windows 8 will morph into “features” on Win 10, the classic “smoke and mirrors” approach to software.
“Oh, it isn’t a bug … IT’S A FEATURE!”
You got that right. It’s not that Microsoft has made it impossible to run non-Microsoft products on my computer .They are protecting me from the big, bad, world. Nor will they provide me with alternative software to perform those tasks. Microsoft wants me locked into their universe and I must use their applications to do whatever I want or need to do.
If by some chance I have a twisted urge to do other things and Microsoft doesn’t have appropriate applications or tools? Gee, that’s too bad. Microsoft has set the bar, made the rules. All you zombies will march in step and pay us for the privilege.
Not this zombie. Nor a whole lot of my fellow zombies.
Mind you I am no super fan of Mac, either. I have a heavy investment in Windows-based software, which is how come I have put up with this crap so far. But there is a line over which you cannot push me because I won’t let you.
You cannot tell me to live in your universe to the exclusion of all others “for my own safety.” No matter what you believe, it’s my world too. My computer. My money. My investment, work, effort, creativity. You cannot, will not force me to do it your way. This is not happening. Thanks for warning me.
I’ll start saving now for the investment I will have to make in the future to change to a different system. And shame on you writers for not doping out the obvious end result of this shill game … the end of freedom of choice for anyone who buys into the Microsoft system.
And so, Mr. Bott, author of “Microsoft reveals audacious plans to tighten security with Windows 10” — the latest in a long line of ZDNet shill articles about the wonders of Windows 10: What happened to journalistic ethics? Did they pay you to lose them or just make it clear you have to tow the party line or else? I can’t believe you actually believe the drivel you’re writing.
When I started in the high-tech writing biz, we limited shilling for sponsored products to the “new products” columns. We didn’t feature them. We were encouraged to use our best judgment and commonsense when writing lead articles.
I’m embarrassed to have been a member of the same profession. Ashamed. You should be too.
I’ve been trying to find a word that describes the process by which an application that used to be great goes downhill. It’s sort of like entropy. But also, sort of not.
Hi-tech venture capital development was my world for more than 30 years. I retired five years ago. Now I watch the process as a consumer. It’s definitely a new angle.
Here’s how it goes. A group of smart computer jocks are hanging out in the garage one day. One of them has a brilliant idea. Another says, “Hey, you know? We could really do that. And sell it. I bet someone would give us money to build it.”
They find affordable quarters, hire a few more people — including me. Now we’re a team. We create a fantastic product, something so forward-thinking and unique, it’s as close to perfect as an application of that kind can be.
1) They run out of money and everyone regroups — or looks for a new job
2) Against all odds, they sell the product to a couple of big customers and are in business for real.
I’ve been with a lot of start-ups. Too many.
Most of them went under. A couple made enough to keep going but not enough to thrive. A few took off and went on do great things.
Assuming success came and assuming the company only has (so far) one product — what next? How to keep customers coming back and paying more for the same product?
The initial one or two new versions are free. These usually consist of bug fixes and tweaks to smooth out the interface. Eventually, though, there’s no avoiding it. You need your customers to buy a new version. And the only reason to create a new version is to generate income.
The eventual result of this are upgrades which add pointless bells and whistles — without improving the product. Ultimately, though, the upgrades become downgrades. The product’s functionality decreases. The application becomes bloated, overloaded with stuff no one needs or wants.
Look what happened to Microsoft Office. Word was a great text handler, but no longer is. Outlook has noticeably less functionality than it did 8 years ago and it’s harder to use.
You see it happening on WordPress as their “improved, easier blogging experience” isn’t easier and surely is no improvement. There are countless examples, all of which basically demonstrate how companies ruin their own products to create a revenue stream. And of course, also maintaining the image of a forward-moving organization.
Developers get caught between a rock and a hard place. They can’t charge customers for fixing bugs, or at least shouldn’t. And no one is going to pay them more for an unchanged application.
That’s how come Adobe and Microsoft are trying so hard to get us to “rent” our software rather than own it. It’s why Apple’s operating systems become obsolete before you’ve entirely unpacked your new computer. Everyone is caught in the same loop.
“Leasing” provides a revenue stream. On the positive side, at least companies can stop making destructive “upgrades” to good products (one would hope, anyhow).
Other than leasing, how do you keep money coming in after perfecting your application? You can create ever fancier bells and whistles, but you can’t make people want them.
From the consumer’s point of view, it turns everything into an ongoing expense instead of a final purchase. We find ourselves buying a product again and again — wondering how we got suckered in. Because the latest, greatest version isn’t great. Not even as good.
For some of us, it’s a serious economic issue. We don’t have money to lease everything. We won’t have it in the future. We are stuck. There’s no positive outcome for us.
Is this “software entropy”? Or … what is it? Is there a name for this?
Summary: Windows 10 will build in standards-based two-factor authentication to every device, effectively neutering most phishing attacks and password database breaches. The company also announced new features aimed at securing corporate machines from malware attacks and data leaks.
The summary of Ed Bott’s column on the upcoming Windows 10 appalled me. Sickened me. Frightened me. The rest of the article confirmed my worst fears. I’m walking the final piece of road with Microsoft. The end of the road for me and Windows.
The handwriting has been on my wall for a while.
Since April, my primary computer has been my Dell XPS 15 laptop. It has a fast motherboard, 8 GB RAM, 750 GB at 7500 HD, a backlit keyboard, high def monitor, a DVD that plays Blu-Ray, and a 9-cell battery. It weighs like a cannonball.
I use a lap desk with two fans to cool it. I treat it well, keep it clean. It’s never been dropped.
WHAT’S THE PROBLEM?
Glad you asked. The graphics card is inadequate. It’s a card with both sound and graphics on it, so I can’t listen to anything while I work in Photoshop. And even so, it locks. It used to recover and knowing the source of the problem, (insufficient video RAM), I rebooted frequently. Mostly, it was okay. Lately, it has stopped recovering. It goes down, stays down. Hard crashes and blue screens of death.
Last week, it gave me a black screen — fatal error — which told me it did not recognize its power source. It was plugged into an AC outlet, so I suspect the battery is starting to go.
For months now, it has refused to install Microsoft updates, except antivirus. I figured I didn’t really need the updates, but I’d have to be stupid to not see the warnings. My faithful laptop is getting tired. Some day soon, it’s going to quit.
SO WHAT DID YOU ORDER? TELL ALL, PLEASE!
Possibly for the first time, I got enough computer to do what I need to do. It’s a gaming laptop, Alienware 14. It has 16 gigs of RAM, a dedicated 2 gig video card. DVD reader/writer. High definition graphics. Heavier than I’d like at 6 pounds, but nothing lighter had all the features I want.
It looks like my new computer will be my last Windows machine. It’s the most powerful Alienware computer I could configure — based on Windows 7. It had better last a long time because I’ve tried using Windows 8 on Microsoft’s tablets (1 running RT and the other running Windows 8.1). I’ve also put in some time using my friend’s Windows 8.1 desktop.
I hated it. From Mr. Bott’s description, the worst of the problems of Windows 8 will become “the features” of Windows 10 or whatever they decide to call it. This is not a new approach in the high-tech world, mind you. It’s a classic, the “smoke and mirrors” approach.
“OH NO, that isn’t a bug … IT’S A FEATURE!”
You heard me right. It isn’t that Microsoft has made it impossible to run non-Microsoft products on that computer you bought. They are protecting you from the big, bad, world. Nor are they are providing you with a viable alternative to the way you used to work. They are requiring you play in their ballpark. A tiny world that has limited tools and applications to do whatever it is you do. If you want to do other things and they don’t have what you need? Gee … I guess that’s too bad. Microsoft figures it can set the rules. They own you. All you zombies will march in step and pay them money for the privilege.
Not this zombie. And not a whole lot of my fellow zombies. Mind you I am no great fan of Mac, either. I have a heavy investment in windows-based software, which is how come I have put up with all this crap so far … but there is a line over which you cannot push me. You cannot tell me I have to live in your universe to the exclusion of all others “for my own safety.” If my mother couldn’t do it, Microsoft definitely cannot.
No matter what you believe, it’s MY world. MY computer. MY money. MY investment, work, effort, and creativity. You will not force me to do it your way. This is not happening. Thanks for warning me, though. I’ll start saving now for the huge investment I will have to make in the future to change to a different system. And shame on all you tech authors for trying to sell this as a good thing. For not saying that the obvious end result of this shill game is the end of freedom of choice for anyone who buys into Microsoft’s new operating systems.
And so, Mr. Bott, you who wrote this article for ZDnet — Whatever happened to your journalistic ethics? Did they pay you to dump them or merely make it clear you have to tow the party line or else? I can’t believe you actually believe the drivel you’re writing. When I started in the high-tech biz as a writer, we limited the shilling for sponsored products to the “new products” columns and didn’t feature the lies. We were encouraged to use judgment and commonsense when writing lead articles because we still thought our subscribers were the people to whom we answered.
I’m embarrassed to be a member of the same profession. Ashamed. You should be too.
In conjunction with today’s Daily Prompt – Ready, Set, Done – free writing exercise. I think this may have taken more than 10 minutes (but not much more) and it is I have to say.
After the Kindle HDX washed out, I had a hole where a small, portable web-capable device should be. With hospitalization soon, I wanted to be able to do small footprint basic computing. My laptop is great, but too big and heavy for a hospital bed. I’ve been using the Dell Venue Pro 8 every day […]
Not long ago, I chronicled my adventure with Dell Customer Disservice and Dell Technical nonSupport. A few days later, I wrote ASK A SIMPLE QUESTION, GET A SIMPLE — WRONG — ANSWER. The following day, my Dell Venue Pro 8 tablet arrived. Such a little package. Well, what did I expect? It’s just a wee bit bigger than a Kindle.
Why Do I Always Have Be the Fixer?
Yesterday was computer fixing day. My son used to be a professional computer repair guy but has apparently forgotten everything he ever knew. He handed me his laptop. Seven hours later, it was running pretty well, though it could use a full reload of the OS which I’m not going to do. Still, I think it’s at least a working computer.
With all the jokes they make about Old People and computers, how come I’m the ONLY one in this 3-generation household who understands how computers work? How come, huh? I wanted to beat the kid (all 6’4″ 240 lbs of nearly bald 44-year-old kid) to death with that 15″ laptop. I’m definitely getting old and cranky.
Back to the Review (Already In Progress)
The Dell Venue Pro 8 is well-built. It has a lovely, solid, silky feel. It easily connected to the Kindle application and Netflix. Without a hiccup. Chrome, on the other hand, would not work and I gave up. Some battles aren’t worth the effort. The (free) copy of MS Office installed without a hitch too. Eventually I found a variety of other useful applications, a reasonable version of Solitaire, a clock, calendar, alarm and stopwatch and installed them too. I uninstalled a few things I didn’t have any use for. Installation and uninstallation is really easy. And fast.
The tablet wasn’t working quite as it should. It dropped its Internet connection each time it went to sleep and it wasn’t sensitive enough to touch.
This meant – OMG!!!! – another call to Dell’s tech support. I didn’t hesitate. I have learned that thinking about it will make the inevitably horrible experience even worse. Moreover, I have no intention of keeping the tablet if it isn’t going to work properly.
The problems weren’t big ones, but they were annoying. Mostly I like the tablet. Good speakers, exceptional graphics. Watched “Jack Reacher” on Netflix. Not bad. The sound isn’t as loud as I might like, but the quality is excellent and it has an earphone jack. The cameras (1 front, 1 back) work pretty well, even in low light. I haven’t tried the video camera or the voice recorder yet. Overall, it’s got a lot of bells and whistles I might really use (be still my heart).
Tech Support Again (Oy)
I am not going to go into details. Suffice to say, I was on the phone with this doofus for 4-1/2 hours. When the conversation started I had 2 relatively minor issues. After he fixed things (reinstalling the drivers, etc.), the tablet was dead. Unresponsive. He said he wanted to try one more thing. It was getting late, past dinner time and I said, “No, I’ve had enough. Either you put me on with someone who actually knows what needs to be done and can speak English well enough for us to understand each other (this guy not only didn’t speak English, he didn’t understand it either) or I swear I will return this tablet to Dell, explain that YOU are the reason why and never, ever buy anything from Dell again in this lifetime.” Which, if I didn’t get my blood pressure under control, might not be very long.
He threw in the towel and passed me to a Supervisor. Who spoke and understood English. And knew how to get the tablet up and running.
The secret of getting a dead Windows 8 computer up and running is 3 successive cold reboots. Third time, it goes into “self-repair and diagnostic mode” — the new version of Safe Mode. Which doesn’t require a password. So finally, I was able to adjust the setting after which it began to connect automatically to WiFi. Problem solved.
Next, I insisted I make the table NOT password protected. Which is when I discovered Windows 8.1 is still — as all Windows have been — a hack over DOS. It was comforting in a weird way. There was the old DOS prompt in its little black window, like an old friend. It meant I was not really learning a new OS. I was just learning to work around the changed GUI. I felt better.
Eliminating Password Protection
For anyone who wants to get rid of password protection in Windows 8.1, here’s how to do it:
(1) Use Search to find the command prompt. Start typing “Command” and before you hit the second “m,” you’ll see command prompt as a clickable link. Click it.
(2) Type: control userpasswords2
(3) Up comes a little window, a little window you’ve seen on every version of Windows since 3.1.
(4) UNCHECK “require all users to have a password,” then enter your password as requested. Exit all the way out and reboot. That should do it. Sometimes you have to do it twice.
Win 8.1 has the identical sub-structure as every version of Windows. Control panel, menus, SysConfig, Uninstall. It’s all there, buried a level deeper under a new — pointless and unattractive — user interface. You can change the interface using “Personalize” and make it less ugly.
My over all opinion of Windows 8.1 remains unchanged. It is not an improvement over 7. If anything, it’s a step backward. It requires significant relearning without offering any noticeable advantage to users. After you get the hang of it, it’s not hard to work with, but it’s unnecessary and adds an unfamiliar layer to what ought to be simple.
What I like:
- Great graphics
- Excellent sound
- Surprisingly good camera and video
- Useful apps that work and most of them are free
- Feels nice to the touch with a fine build quality
- Good battery life.
What I don’t like:
- The cord is much too short. Really, would it have broken the bank to add a foot and make it reach my desk from the electrical outlet? This is a serious inconvenience, not a quibble
- Horrible documentation. I’ve seen the PDF and it isn’t much more informative than the leaflet. It’s not that Win 8 is difficult. The documentation is totally inadequate
- I don’t like Windows 8.1. Now that I can use it, it’s a lot of flash and dash. It isn’t an improvement over Windows 7 — quite the opposite. Sorry dudes. I still don’t understand why you took a good OS (Win 7) and made it harder to use
- The graphical Interface is neither tablet or user-friendly. It doesn’t feel integrated or smooth. More like a bunch of pieces stuck together without a cohesive concept.
It started yesterday evening, but I didn’t get to really thinking about it until this morning. I got up a lot earlier than I needed to. My husband was trying to be quiet. But I’m a light sleeper and I heard him tiptoeing around the bedroom and realized I was hearing Heart and Soul in my head. Not a good sign.
I was humming it while pouring my coffee. It just kept looping until I wanted to scream at myself to shut up. I have an Energizer Bunny (brand name) brain that keeps going and going and going.
When My Brain is unhappy it wants me to hum. My mother hummed constantly, probably for the same reason I do. It’s calming. I do it when I’m worried, even when I’m angry. I don’t choose the song; it chooses itself. Apparently humming inane tunes calms the Brain while annoying me. Never mind. Anything to make Brain happy.
The problem? A series of events starting when, a few minutes after midnight, Charter Communications (brand name) went down. Charter (brand name) is a wretched organization. It controls our lives by controlling our connectivity including the telephone and TV. It has an unbreakable monopoly in our area, a position it uses to charge exorbitant prices while doing a genuinely inept job and providing horrible service.
Charter’s (brand name) signal has been erratic for at least a week, but now, it was gone. No Internet. No telephone. Barely television. I heaved a sigh. After expelling three small dogs and a collie from my lap I stood up, groaned to let the world know how much I suffer (I don’t believe in silent suffering). And went to reboot The Modem, hub of my universe.
I rebooted. Which is to say I unplugged it, counted, plugged it back in and waited for the lights to come on. For the magic to happen. The lights flickered then faded. So I did it again, counting longer and a bit slower while unplugging and replugging the router too.
Same result. I looked around for something else to do. Unfortunately, there wasn’t anything. I didn’t know if the problem was hardware or Charter (brand name) or some bizarre issue I hadn’t yet thought of. The router and modem are both Cisco (brand name) and not old. Until now, totally dependable.
When things go wrong with techno stuff, I have Dark Thoughts. I know too much but not enough. If the modem won’t reboot, is it dead? How long will it take to get a new one? Installed? Dark Thoughts indeed.
To prove I had not failed in my duty as 24/7 tech support for the household’s 12 computers (five people, 12 computers including three tablets but not counting iPods (brand name), iPhones (brand name) and other small WiFi-based devices such as the Roku (brand name). I turned off all the computers on this floor (seven) and then tried rebooting the modem again. Because amidst the many messages telling me to reboot the modem, I’d gotten one that said two computers were trying to use the same IP address and I should talk to the administrator (me). I figured if I rebooted all the computers, they’d do whatever it is they do and that would take care of the IP problem, if indeed there was one (there wasn’t).
Panic. Fear. Trembling. I starting humming loudly. Heart and Soul. Heart and Soul. I fell in love with you. Heart and Soul.
I do not panic quickly or easily. There are two things on earth which do it to me. Finding a spider in my bed and losing my WiFi connection. Otherwise, I’m pretty level-headed. I have put out fires including putting out a friend in flames. I have dealt with a husband having a heart attack and a child having a seizure without panicking. But losing WiFi? Irrational, frantic, don’t-talk-to-me-I’m-a-crazy-person panic.
I figured I ought to call Charter (brand name), except how could I get their telephone number without the computer? Then I thought I might have it in the address book of my iPhone (brand name). Which made me wonder when I’d last charged the phone (last week?). Where is the phone? I couldn’t do what I usually do and call it from the house phone because we didn’t have a house phone. No cable. No modem. No signal.
I found the phone, remarkably enough right where it belonged. Hmm. Imagine that. I plugged it into life support (electricity) and called Charter (brand name). I hate calling Charter (brand name). I hate Charter’s (brand name) so-called customer service. I know everyone hates their cable company but that’s not comforting. The whole “misery loves company” thing eludes me. Miserable company doesn’t make me happier. It just reminds me I’m miserable.
I called Charter (brand name).
After I got through the robot wall of prompts (press 1 or 2 or 7 or 9 or STAR to do what?) and finally got a person by shouting “AGENT, AGENT, AGENT” into the handset until the robot said “Oh FINE, I’ll connect you with an agent.”
And the agent said “Oh, yes, uh huh. There’s an outage. A big one. Your whole area is out.”
She didn’t seem to find this alarming. She had no idea how long it will take to fix. I found that alarming. “Would you like us to call you with updates?”
I said my phone was out and all I had was a cell phone. She offered to call my cell phone. I said sure, why not because by then, everything would be fixed and who would care anyhow? She said “Have a nice evening and thank you for using Charter Communications (brand name).”
I was humming Heart and Soul very loudly and rocking.
I gave up and went to bed. I couldn’t read the book I wanted on my Kindle (brand name) because it’s somewhere in Amazon’s (brand name) cloud. I can’t get it delivered without WiFi. It got me thinking (again) about abandoning internal and external hard drives in favor of putting everything in The Mythical Cloud. How dangerous and stupid it is. BECAUSE THERE IS NO CLOUD.
There are just lots of huge servers all over the world storing your data. When we put our stuff and our faith in “the cloud,” we are actually handing our stuff over to corporate servers. You and me and everyone else will be at the mercy of whoever owns the servers. How honest are they or their employees? How safe is your data? Who manages the servers? And where are they? Pakistan? Russia? Kyrgyzstan? China? Anyone can run a server farm anywhere without any kind of license. You just need a climate controlled space and equipment.
After we’ve given up control of our files, photos, music, books and videos, we need a high-speed data line and we need it all the time. If you think you are dependent on the company which provides your connectivity now, after you are locked into The Cloud, that dependency rises to a whole new level. Too high for me.
Still feel like trusting everything to the Cloud? It’s a scam and we’re buying it. As soon as enough of us are in their clutches, the “free cloud storage” won’t be free. Worse, the big brand software companies — Adobe (brand name) Microsoft (brand name) and many more — are already refusing to sell their products outright. We will have to rent from them and it isn’t cheap. How does $49/month for Photoshop (brand name) sound to you? Sounds like a big piece of my fixed income to me.
We won’t own anything, not our files, software, nothing. In addition to the mega-bill we already pay for cable or other high-speed service, we’ll pay a monthly fee for each piece of software. Our cost of living will keep going up, but not our incomes.
Remember, you heard it here on Serendipity (brand name).
- For The Promptless – S. 2, E. 9 – Brand (thequeencreative.wordpress.com)
- For The Promptless – S. 2, E. 8 – Cryptozoology (thequeencreative.wordpress.com)
- Prompts for the Promptless (diabeticredemption.com)
- For The Promptless – Cryptozoology: Pesky Pixy Problems (teepee12.com)
- FOR THE PROMPTLESS – Confession of a Logomaniac (teepee12.com)
- FOR THE PROMPTLESS – MONOMYTH: The Cardinal and the Cat (teepee12.com)
- Daily Prompt: Earworm – Heart and Soul (teepee12.com)
- Charter Completes Its Acquisition of Optimum West from Cablevision (virtual-strategy.com)
- For the Promptless, Season 2 Episode 9: What’s In a Brand (starvingactivist.wordpress.com)
Stuff comes together. Not necessarily in any logical way. Usually, things sort of glue themselves into a messy ball then have to be dealt with, avoiding all the stick’um. Yuk.
I got up a lot earlier than I wanted to this morning. Heart and Soul was still rolling around my brain. It latches on to bits of music and replays them interminably until I’m ready to scream. I have the Energizer Bunny of brains, and apparently, it likes music but has very poor taste. Actually, this means Brain is not happy about something. The music is supposed to have a calming effect, but just irritates me.
What’s was the real problem? Oh, right.
A few minutes after midnight last night, Charter Communications, a remarkably poorly run organization which controls our lives — connectivity, telephone and television — in an unbreakable monopolistic grip and does a particularly inept job while charging exorbitant prices experienced an outage. That’s cable-speak for no nothing. No WiFi, telephone and very minimal TV.
I heaved a sigh, expelling three small dogs and a collie from my lap and with a groan, stood up. The groan is to let the world know how much I suffer. I don’t believe in silent suffering. Then I went to the office to reboot The Modem, hub of my universe.
I rebooted (that is, I unplugged it, counted to some number or other, replugged it) and waited for the lights to come on. For the magic to happen. The lights flickered weakly, but nothing more. So I did it again, counting up more numbers (a bit slower) and also unplugging and replugging the router.
Same result. I started to look around for something else to do. Unfortunately, there wasn’t anything more I could do. I didn’t know (yet) if the problem was hardware (dead modem?) or Charter or some bizarre other issue I hadn’t thought of. The router and modem are both Cisco and newish. Until now, totally dependable. Still no lights, or not the lights I wanted to see.
To prove to myself that I had not failed in my duty as 24/7 tech support for the household’s 12 computers (five people, 12 computers including three tablets but not counting iPods, iPhones and other small WiFi-based devices because I lost count of them years ago), I turned off all the computers on this floor (7) and then tried rebooting the modem because amidst the messages telling me to reboot the modem, I’d gotten one saying two computers were trying to use the same IP address and I should talk to the administrator (me) and frankly, I was flummoxed. I figured if I rebooted all the computers, they’d do whatever it is they do and that would take care of the IP problem, if indeed there was one (there wasn’t).
Panic. Fear. Trembling. I starting humming loudly. Heart and Soul. Heart and Soul. I fell in love with you. Heart and Soul.
Very few things cause me to panic. I have put out fires including one flaming friend. I have dealt with a husband having a heart attack and a child having a seizure — without panic. But losing my WiFi? Panic. Irrational, hysterical, don’t talk to me I’m a crazy person panic.
I thought I should call Charter, except their telephone number is on the computer, but then I wondered if I might have it in the address book of my iPhone, then contemplated when I’d last charged the iPhone (last week?). Where is the phone? I couldn’t do what I usually do and call the cell from the house phone because we didn’t have a house phone. No cable. No signal. Breathe, Marilyn, breathe.
I found the phone, oddly enough where it belonged. Imagine that. I plugged it into life support (aka electricity) and called Charter. I hate calling Charter. I hate Charter’s so-called customer service. Everyone I know seems to hate their cable company but that’s not especially comforting. The whole “misery loves company” thing eludes me. Miserable company doesn’t make me happier. It just reminds me I’m miserable.
I called Charter. After I got through the maze of prompts (press 1 or 2 or 7 or 9 or STAR to do what?) and got a person, she said oh, yeah, there’s an outage. A big one. No idea how long it will take to fix. Would you like us to call you with updates? I said my phone was out and all I had was a cell phone. She offered to call my cell phone. I said sure, why not because by then, everything would be fixed and I wouldn’t care anymore.
She said “Have a nice evening and thank you for using Charter Communications.” I was humming Heart and Soul very loudly and had begun to rock back and forth, rhythmically, mindlessly.
I gave up, hung up and went to bed. I couldn’t read the book I wanted on my Kindle because it’s somewhere in Amazon’s cloud and I can’t get it delivered without WiFi.
It got me thinking, especially when I got up this morning and all the computers were very funky and needed multiple restarts because Microsoft sent down a ton of updates overnight and they seemed to have gotten stuck, that this whole concept of abandoning hard drives and personal storage and putting all your stuff up in The Cloud is moronic and dangerous because (are you ready?) — THERE IS NO CLOUD.
There are just lots of great big servers all over the place that store data, some better than others, who knows where, accessible to who knows who. Worse, all of us — you and me and everyone — is entirely at the mercy of whatever company provides our high-speed connectivity. Put that in your pipe and smoke it. Pass the pipe, while you are at it.
Heart and soul, I fell in love with you,
Heart and soul, the way a fool would do,
Because you held me tight,
And stole a kiss in the night…
Heart and soul, I begged to be adored,
Lost control, and tumbled overboard,
That magic night we kissed,
There in the moon mist.
Oh! but your lips were thrilling, much too thrilling,
Never before were mine so strangely willing.
But now I see, what one embrace can do,
Look at me, it’s got me loving you,
That little kiss you stole,
Held all my heart and soul.
Still feel like trusting your world to The Cloud? It’s the biggest scam ever! And we’re buying it. How many kinds of stupid are we? You know as soon as we all are safely in their clutches, the “free cloud storage” won’t be free. Adobe and Microsoft and other companies want to stop selling us our software and rent it to us, so we won’t own anything at all, not our own files, software, nothing. In addition to the mega-bill we pay for our high-speed services, we’ll also be paying separately for each piece of software we use. Our cost of living will keep going up, but not our incomes.
Remember, you heard it here on Serendipity.
- How Many Phone Transfers Does it Take?… (angelswearplaid.com)
- Daily Prompt: Earworm (dailypost.wordpress.com)
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