Four computers in this house run Windows 7. There were more, but the kids moved out, so it’s just Garry and me. We each have a desktop with a big, high-definition screen. We don’t use either of them.

Instead, we each have a laptop, which we use all the time. There’s nothing wrong with the desktops except they live in our “offices” and we have chosen to live in the living room. That’s why they call it a living room, right?

alienware side view computer

Together. All the time. If we are awake and home, we are on the love seat, or maybe in the kitchen, but this is comedy central, where it all happens. The dogs, the laptops, the big TV … and us.

At the end of July, Microsoft shoved Windows 10 out the door and into the waiting, eager arms of the public. Of which we are two, or maybe four, if you count computers rather than people.

Everyone in the world got a little symbol telling them they could upgrade as soon as it came their turn “on the great queue.”

We didn’t get the little symbol. Not on any one of our computers and while this didn’t worry me initially — I’m in no great hurry to install a new operating system on four computers — eventually I realized that I was not going to be able to avoid this giant communal computer upgrade event.

What to do?

I went to Microsoft’s “What do I do if I didn’t get the little upgrade doohickie in my system tray?” page. They carefully explained what was eligible (any legal copy that isn’t a bulk licence) of Windows 7.


So why didn’t any of my computers get the signal that “we’re good to go?”

“Try this little application to check if you are eligible.”

72-Computer in use_06

I did. On all four computers, it said “NOT ELIGIBLE” and then, a few more clicks to get the message: “Because this computer isn’t up to date.” I’ve got all my computers set on auto-update. It isn’t MY fault that they reject one out of three downloads Microsoft sends.

I sighed. I whined. Then, I started updating. Everything. My husband’s was easy. He was just missing the most recent updates. Installed, rebooted, and voilà. There was the flag. Quickly, I put him on the queue. Microsoft will let him know when his wife can install his new copy of Windows 10. Oh boy. Something to look forward to.

Garry in his office

Next, I updated my laptop. That took a little longer and I had to install all the updates I’d rejected because I don’t use Internet Explorer and didn’t see the point in updating it. I bit the bullet and installed everything, even the crap I thought was a total waste of time and hard drive space.

The symbol appeared and I signed up.

The recalcitrant desktops were another story. Garry’s hadn’t even been turned on for the past few months, so it was missing updates for probably a year. I got it started, rebooted, it started downloading more. I rebooted. When the third round began I went to the next room and confronted my desk top, the one with that great, big super high-definition screen that I don’t use anymore because it’s got everything I want in a computer except a decent graphics board.

Office by window light - Photo: Marilyn Armstrong

I set it to updating. It updated. Then, after a reboot, it updated more. Another reboot. More updates. I needed coffee and this morning, its caramel macchiado, so I ambled to the kitchen. And totally forgot about the struggling computers in the other rooms.

Many, many hours later, as the sun was sinking in the west, I realized I’d forgotten to go back and check the two desktops.

Both were awaiting a reboot. I remember when Microsoft used to just reboot them for you, like it or not. Even if you were in the final edits of your great American novel, your computer would turn itself off and reboot. Apparently enough people threatened to burn down Microsoft headquarters after losing significant work. Today, the “Reboot now?” prompt sits in the middle of your screen. Waiting. Like refugees from the Nazis at Rick’s place in Casablanca. They wait, and wait, and wait.

I rebooted. Wouldn’t you know it? One more — I hoped final — round of updates. I got them started. Went back, watched a rerun of NCIS, then returned, rebooted, rebooted

Triumph! Both computers displayed the white flag of surrender. Eligible at last! Talk about overcoming obstacles. Wowie zowie, this household is ready to rock and roll.

computer and keyboard

I signed up both computers for Windows 10, noticing as I did it that it was the same email addresses I had used for the laptops because (tada) we each have two computers, but only one email address per person. I hope that doesn’t confuse Microsoft.

Surely (and don’t call me Shirley) we can’t be the only people to own more than one computer, right? I mean … this isn’t 1980 where people still think a family can share one computer (ha! how long did that last!).

And so it went. Overcoming obstacles 101. Four computers updated in one day. Am I ready for an “attagirl” or what?


I don’t usually blow my horn quite this loudly, but I wrote this two years ago, almost to the day. Three weeks from now, Microsoft is bringing in Windows 10, replacing the deservedly hated and wildly unsuccessful Windows 8. People said I was just being stubborn, refusing to “get with the program.”

Windows 10, from all reports, is a lot like Windows 7, which is what I still use on all my computers. Given the way things have turned out for Windows and Microsoft, they should have listened to me and the other few million users who said “hell no, I won’t go” to their poorly conceived operating system. Microsoft converted more computer users to Apple systems than Apple could ever have managed to do without their help.

Here’s what I wrote, two years ago. When you’re right, you’re right.

I’ve given this thought. I reviewed the video from Microsoft. I read the FAQ. I’ve read the articles in ZDNet and anything else that seems to have detailed information. I watched the video a second time. I read the email you sent me and looked at the poll results. I still can’t find any advantage for me in using — or even testing — Windows 8.1.

I  don’t have a machine appropriate for testing anyhow. If I install it on a little notebook, the inadequacy of the machine would so limit what I could test I’m not sure I would learn anything meaningful. I couldn’t use such a little machine to run any important applications. I don’t even know if Chrome will run on 8.1. The information in the FAQ was vague.

My office by window light

Installing and testing would steal time from other projects to which I’m already committed. Others things take priority. If I could install it on one of my real working computers and use it for regular stuff I do … no, I don’t think so. I’ve heard rumors. Ugly rumors. I’m not willing to risk my computers … or waste my time. In the end, I’m merely curious about the system. And that isn’t enough motivation.

Windows 8 does not appear to be a work-oriented operating system. I’m a work-oriented user. The Dell XPS tablet I gave my son runs RT and that’s fine. RT was designed for a tablet and it does well in that environment.

But what’s in it for me? A bunch of apps I don’t need and won’t use? I have no interest in or need for basic photo editing apps. I don’t need simplified anything. I’m way past grade school versions of real tools I’ve been using for years.


Who does Windows 8.1 target? Not me. You? Anyone out there?

I understand what Microsoft is selling. The problem? I don’t want or need it. It’s not a business environment. My wish list for a new operating system is for more and better business tools. Easily organized, searchable databases for graphics, photos, and documents. Tools to help me quickly locate files on huge hard drives. A better media player for audio.



I want an improved email client and a versatile calendar I can share on a network. I don’t want to lease or even buy it. It should come with the computer and automatically update as needed.

I want dependable, simple access to the Internet. In particular, my blog.

I don’t like Internet Explorer. I hate being prevented from going where I want because my browser is a wimp. I’m not 12 and I don’t need to be protected from myself.

Microsoft urgently needs folks like me to test drive their operating systems. They need core users — like me — to work with it, accept it, and enthusiastically endorse it. To talk it up on the Internet. To vouch for it to friends and co-workers.

Instead, we are the people most reluctant to try it and unless something dramatically changes are least likely to adopt it in the foreseeable future.

XPS 10 Tablet Details — Dell Windows 8 Tablet - Dell

Does Windows 8.1 work? Probably with a lot of bugs. Eventually Microsoft may fix it … or give up and create a system people will want. Not nearly fast enough.

Two basic questions remain unanswered:

  1. Why should I switch to a new operating system that’s anti-intuitive, ill-suited to my needs, and requires I relearn basic computer tasks?
  2. What advantages does Windows 8.1 offer that might motivate me to use it?

The answers are “no reason” and “none.”

Two words: Why bother?

I have read every article, watched all the videos, played with my son’s RT tablet and I cannot see anything tempting — for my purposes.

Maybe in the future Microsoft will do something to change my mind. But far as I can tell, they don’t know I exist. Or don’t care. One way or the other, they’ve chosen to ignore me and everyone like me, effectively disenfranchising the whole class of business users. That’s a crazy choice for a corporation which depends on business clients. Mind blowing and well … dumb.

Does this mean that there’s no merit in this operating system? I’m sure it has value to someone, but it doesn’t have any to me. At least none I can find. And I’ve looked. I want to want it. I want to like it.

Sorry, Microsoft. Not happening for me.


It appears to be the end of the road for me and Windows.

I’m just bought what I suspect will be my last Windows machine, the most powerful Alienware computer I could configure — or afford. It had better last a long time. I’ve tried using Windows 8.1 on Microsoft tablets (two of them) as well as my friend’s desktop. I hate it.

alienware side view computer

From everything I have read, the worst of the problems of Windows 8 will morph into “features” on Win 10, the classic “smoke and mirrors” approach to software.

“Oh, it isn’t a bug … IT’S A FEATURE!”

You got that right. It’s not that Microsoft has made it impossible to run non-Microsoft products on my computer .They are protecting me from the big, bad, world. Nor will they provide me with alternative software to perform those tasks. Microsoft wants me locked into their universe and I must use their applications to do whatever I want or need to do.

If by some chance I have a twisted urge to do other things and Microsoft doesn’t have appropriate applications or tools? Gee, that’s too bad. Microsoft has set the bar, made the rules. All you zombies will march in step and pay us for the privilege.

Not this zombie. Nor a whole lot of my fellow zombies.

Mind you I am no super fan of Mac, either. I have a heavy investment in Windows-based software, which is how come I have put up with this crap so far. But there is a line over which you cannot push me because I won’t let you.

You cannot tell me to live in your universe to the exclusion of all others “for my own safety.” No matter what you believe, it’s my world too. My computer. My money. My investment, work, effort, creativity. You cannot, will not force me to do it your way. This is not happening. Thanks for warning me.

I’ll start saving now for the investment I will have to make in the future to change to a different system. And shame on you writers for not doping out the obvious end result of this shill game … the end of freedom of choice for anyone who buys into the Microsoft system.

And so, Mr. Bott, author of “Microsoft reveals audacious plans to tighten security with Windows 10” — the latest in a long line of ZDNet shill articles about the wonders of Windows 10: What happened to journalistic ethics? Did they pay you to lose them or just make it clear you have to tow the party line or else? I can’t believe you actually believe the drivel you’re writing.

When I started in the high-tech writing biz, we limited shilling for sponsored products to the “new products” columns. We didn’t feature them. We were encouraged to use our best judgment and commonsense when writing lead articles.

I’m embarrassed to have been a member of the same profession. Ashamed. You should be too.


I’ve been trying to find a word that describes the process by which an application that used to be great goes downhill. It’s sort of like entropy. But also, sort of not.

Hi-tech venture capital development was my world for more than 30 years. I retired five years ago. Now I watch the process as a consumer. It’s definitely a new angle.

Here’s how it goes. A group of smart computer jocks are hanging out in the garage one day. One of them has a brilliant idea. Another says, “Hey, you know? We could really do that. And sell it. I bet someone would give us money to build it.”

PhotoshopSo they start asking around and eventually find some rich people willing to take a risk (or a tax write-off). Start-up money!

They find affordable quarters, hire a few more people — including me. Now we’re a team. We create a fantastic product, something so forward-thinking and unique, it’s as close to perfect as an application of that kind can be.

After which:

1) They run out of money and everyone regroups — or looks for a new job

2) Against all odds, they sell the product to a couple of big customers and are in business for real.

I’ve been with a lot of start-ups. Too many.

Most of them went under. A couple made enough to keep going but not enough to thrive. A few took off and went on do great things.

Assuming success came and assuming the company only has (so far) one product — what next? How to keep customers coming back and paying more for the same product?


The initial one or two new versions are free. These usually consist of bug fixes and tweaks to smooth out the interface. Eventually, though, there’s no avoiding it. You need your customers to buy a new version. And the only reason to create a new version is to generate income.

Software companies rely on upgrade income to keep alive, from Apple, to photoshop-CS6Microsoft, to the guys in the cold garage.

The eventual result of this are upgrades which add pointless bells and whistles — without improving the product. Ultimately, though, the upgrades become downgrades. The product’s functionality decreases. The application becomes bloated, overloaded with stuff no one needs or wants.

Look what happened to Microsoft Office. Word was a great text handler, but no longer is. Outlook has noticeably less functionality than it did 8 years ago and it’s harder to use.

You see it happening on WordPress as their “improved, easier blogging experience” isn’t easier and surely is no improvement. There are countless examples, all of which basically demonstrate how companies ruin their own products to create a revenue stream. And of course, also maintaining the image of a forward-moving organization.

Developers get caught between a rock and a hard place. They can’t charge customers for fixing bugs, or at least shouldn’t. And no one is going to pay them more for an unchanged application.


That’s how come Adobe and Microsoft are trying so hard to get us to “rent” our software rather than own it. It’s why Apple’s operating systems become obsolete before you’ve entirely unpacked your new computer.  Everyone is caught in the same loop.

“Leasing” provides a revenue stream. On the positive side, at least companies can stop making destructive “upgrades” to good products (one would hope, anyhow).

Other than leasing, how do you keep money coming in after perfecting your application? You can create ever fancier bells and whistles, but you can’t make people want them.

From the consumer’s point of view, it turns everything into an ongoing expense instead of a final purchase. We find ourselves buying a product again and again — wondering how we got suckered in. Because the latest, greatest version isn’t great. Not even as good.

For some of us, it’s a serious economic issue. We don’t have money to lease everything. We won’t have it in the future. We are stuck. There’s no positive outcome for us.

Is this “software entropy”? Or … what is it? Is there a name for this?


Summary: Windows 10 will build in standards-based two-factor authentication to every device, effectively neutering most phishing attacks and password database breaches. The company also announced new features aimed at securing corporate machines from malware attacks and data leaks. 2014-10-23 12-39-55

The summary of Ed Bott’s column on the upcoming Windows 10 appalled me. Sickened me. Frightened me. The rest of the article confirmed my worst fears. I’m walking the final piece of road with Microsoft. The end of the road for me and Windows.


The handwriting has been on my wall for a while.

Since April, my primary computer has been my Dell XPS 15 laptop. It has a fast motherboard, 8 GB RAM, 750 GB at 7500 HD, a backlit keyboard, high def monitor, a DVD that plays Blu-Ray, and a 9-cell battery. It weighs like a cannonball.

I use a lap desk with two fans to cool it. I treat it well, keep it clean. It’s never been dropped.


Glad you asked. The graphics card is inadequate. It’s a card with both sound and graphics on it, so I can’t listen to anything while I work in Photoshop. And even so, it locks. It used to recover and knowing the source of the problem, (insufficient video RAM), I rebooted frequently. Mostly, it was okay. Lately, it has stopped recovering. It goes down, stays down. Hard crashes and blue screens of death.

Last week, it gave me a black screen — fatal error — which told me it did not recognize its power source. It was plugged into an AC outlet, so I suspect the battery is starting to go.

For months now, it has refused to install Microsoft updates, except antivirus. I figured I didn’t really need the updates, but I’d have to be stupid to not see the warnings. My faithful laptop is getting tired. Some day soon, it’s going to quit.


Possibly for the first time, I got enough computer to do what I need to do. It’s a gaming laptop, Alienware 14. It has 16 gigs of RAM, a dedicated 2 gig video card. DVD reader/writer. High definition graphics. Heavier than I’d like at 6 pounds, but nothing lighter had all the features I want.


It looks like my new computer will be my last Windows machine. It’s the most powerful Alienware computer I could configure — based on Windows 7. It had better last a long time because I’ve tried using Windows 8 on Microsoft’s tablets (1 running RT and the other running Windows 8.1). I’ve also put in some time using my friend’s Windows 8.1 desktop.

I hated it. From Mr. Bott’s description, the worst of the problems of Windows 8 will become “the features” of Windows 10 or whatever they decide to call it. This is not a new approach in the high-tech world, mind you. It’s a classic, the “smoke and mirrors” approach.

“OH NO, that isn’t a bug … IT’S A FEATURE!”

You heard me right. It isn’t that Microsoft has made it impossible to run non-Microsoft products on that computer you bought. They are protecting you from the big, bad, world. Nor are they are providing you with a viable alternative to the way you used to work. They are requiring you play in their ballpark. A tiny world that has limited tools and applications to do whatever it is you do. If you want to do other things and they don’t have what you need? Gee … I guess that’s too bad. Microsoft figures it can set the rules. They own you. All you zombies will march in step and pay them money for the privilege.

Not this zombie. And not a whole lot of my fellow zombies. Mind you I am no great fan of Mac, either. I have a heavy investment in windows-based software, which is how come I have put up with all this crap so far … but there is a line over which you cannot push me. You cannot tell me I have to live in your universe to the exclusion of all others “for my own safety.” If my mother couldn’t do it, Microsoft definitely cannot.

No matter what you believe, it’s MY world. MY computer. MY money. MY investment, work, effort, and creativity. You will not force me to do it your way. This is not happening. Thanks for warning me, though. I’ll start saving now for the huge investment I will have to make in the future to change to a different system. And shame on all you tech authors for trying to sell this as a good thing. For not saying that the obvious end result of this shill game is the end of freedom of choice for anyone who buys into Microsoft’s new operating systems.

And so, Mr. Bott, you who wrote this article for ZDnet — Whatever happened to your journalistic ethics? Did they pay you to dump them or merely make it clear you have to tow the party line or else? I can’t believe you actually believe the drivel you’re writing. When I started in the high-tech biz as a writer, we limited the shilling for sponsored products to the “new products” columns and didn’t feature the lies. We were encouraged to use judgment and commonsense when writing lead articles because we still thought our subscribers were the people to whom we answered.

I’m embarrassed to be a member of the same profession. Ashamed. You should be too.

In conjunction with today’s Daily Prompt – Ready, Set, Done – free writing exercise. I think this may have taken more than 10 minutes (but not much more) and it is I have to say.