SERENDIPITY

Marilyn Armstrong — Seeking Intelligent Life on Earth


13 Comments

Screams in the Night: The Rise and Fall of Windows 8

When Windows 8 was initially released, my first thought was “You’re kidding. Surely they don’t expect me to use that!” Yes, they really did. They seemed to be of the opinion that the future of computers would be touchscreens all the way. Which made me wonder if anyone at Microsoft had actually tried using a vertical touchscreen. Not a tablet or a tiny laptop, but a real, full-size 24″ high-definition touchscreen on a desktop. Because I sure had and it was not a happy experience.

75-OfficeHDR-CR-2

Touch screen is for tablets, not desktops — or even laptops.

I actually bought a big touchscreen PC more than two years ago. What a waste of money! Forget software issues. Software was not an issue. The concept itself is hopelessly flawed.

I bet you need a real world example, just so you know I’m not making this up or displaying uninformed prejudice against new technology. If you know me at all, you know I love new technology. I embrace technology. But I abhor “upgrades” that make things that were easy difficult. It’s just a way to grab more money from our already depleted wallets. More exercise for the credit card.

Following are a few good reasons and a possibly entertaining anecdote to explain why, if the future is going to be all touchscreen, I’m saying “no thanks.”

Upon installing and activating my exciting new 24″ touchscreen all-in-one desktop computer, I discovered:

1) Every time a mosquito landed on the screen, it reconfigured my computer. What a MESS. And a little spider crawling across? Oh my god! We live in the country. Yes, Virginia. There are ants, spiders, mosquitoes and other icky things. No avoiding them, not out here in the woods.

Sidebar: Huh?

As the shades of the evening drew on, I retired from my office and went to the living room to join my husband on the reclining love seat. There, with our smelly hounds and our popcorn, we settled down to watch a movie or a few TV shows. Eventually we noticed there was extremely loud heavy metal music playing. I thought my granddaughter, who lives downstairs, had friends over and I didn’t want to rain on her parade, so we patiently waited for the noise to subside. When she appeared at the top of the stairs asking us to turn down the music, I said … huh?

My computer had found a music channel. A heavy metal music channel. It had, apparently with the help of a music-loving insect friend, selected the channel, turned it up to full volume and was blasting it through the house. OriginalJPG

When I looked at the monitor, there were (literally) dozens of windows open. Such a busy little bug. And all my preferences had been changed. AND SAVED! Who knew our six or eight-legged friends were so computer savvy? I sprayed the office for things that crawl, fly and scurry, and grumped off to watch something on television, which is where I had begun. It happened again the following day, only this time, I knew from whence the problem originated and promptly went to deal with it.

The offending crawler, a small flying thing smaller than a mosquito, but bigger than a fruit fly, was sitting on my monitor, laughing at me. I swear he was laughing. I sought in vain for some way to reduce the sensitivity of the monitor or better, turn it off completely. It wouldn’t have mattered what software was being used. It was the touch sensitivity that was the issue, not the software. A very big strike against touch screens. Actually, I think it was a foul ball, double play, side out sort of strike if you catch my drift.

More Good Reasons to Not Get a Touchscreen on Your Next Computer

2) The physical position required to use a vertically positioned touch screen is total hell on wrists already suffering from carpal tunnel. We are talking SERIOUS pain, nothing minor. Every time I made any attempt to use it, I had to grit my teeth. I had to cut my fingernails all the way to the quick because I didn’t want scratches all over my monitor. I got the scratches anyhow.

3) Nothing I want to do works well with fingers. It is slow, imprecise, essentially useless. I am not going to use my fingers to work in Photoshop. I’m not going to finger edit a manuscript. If I wanted to draw, I’d use a precision tablet, not my index finger thank you. I couldn’t figure out under what circumstances touch sensitivity would be an advantage. There was not one single computer activity that could be done better with my fingers than a mouse. Not one. So exactly why was this “the way of the future?” Whose future? Not mine!

4) FINGERPRINTS. It’s taken me a very LONG time to get the screen clean again. It’s amazing how determined fingerprints can be. I still haven’t gotten it completely clean, but it’s closer each time I find a new lens cleaning formula and give it a try.

5) Fingers are much slower than a mouse. I can scroll. I can move all around, up down and sideways with a mouse quickly and precisely. About the ONLY thing I could do precisely with my finger was close a window. Press X. THAT I could do.

6) I finally disabled the touch input functionality. I spent an entire day searching for the menu until finally, at long last, I found it. After it stopped being a touch screen, life improved.

Win8 start screen

Then out came Windows 8. I almost broke a tooth I was so aggravated.

I do have a Kindle. Touch works fine on it, though I yearn for a way to scroll that doesn’t involve a finger and a real keyboard rather than poking one key at a time. Some of us actually know how to touch-type. We don’t type with our thumbs or index fingers. Ponder that.

So now I hear that “Windows Blue” (not its real name) is going to replace Windows 8 and will address issues we ignorant clods (AKA “users”) have with Windows 8. I do hope, among many other things, that they make it less ugly. I know usability is the big issue, but aesthetics matter when this dreadful, inelegant block of crayon colors is in my face day after day. If this isn’t the least attractive design ever put on a computer monitor, I don’t know what is. It would offend a first grader and I’m assured they like primary colors.

I live in hope of a better Windows operating system, a system designed for actually getting tasks done and the ability to do it all without having to relearn how to use my 4 computers. I live in hope.

- – -

Related articles


2 Comments

Notes to Self (While Running System Diagnostics)

Why is my computer freezing and sending me blue screens? I guess I should run some system diagnostics. I ran them a month ago and it said everything is hunky dory. If it’s so hunky and dory, why does it keep freezing?

Diagnostics-89

(FREEZE!!)

NO, Marilyn! You cannot run diagnostics while surfing.  Bad Marilyn.

(FREEZE!!) 

NO you cannot check email. Okay, check, but don’t send anything. Ow. Frozen again.

(PUZZLEMENT)

Why is it prompting me to update the drivers I just updated? Should I do it again? Nah. Waste of time.

Diagnostic-4

(BAFFLED CONFUSION)

Why is Dell installing the software again? This is the fifth time. It’s installed. Geez. It’s just doing this to aggravate me.

(HEADACHE, POUND, POUND, THUD)

I need lunch. Afraid to leave the computer. Who knows what mischief it might get into?

(STOMACH GURGLING)

Bathroom, I don’t care what’s going on. I gotta go NOW. Computer? Sit! Stay! Don’t do anything while I’m gone.

(FREEZE!!)

I guess no matter how boring it is, I should NOT play Scrabble while running diagnostics.

Diagnostic-7

(FREEZE!!) 

I suppose this means running diagnostics is not a perfect opportunity to thoroughly clean the keyboard.

(HUH??) 

My system is fine. Absolutely nothing wrong. So what’s with all those Blue Screens of Death referencing my video card? Huh? Let’s stress test the video card.

(ZZ)

This is more boring than watching paint dry. Are we there yet?

Diagnostics-91

(RESULTS!)

Everything is freaking fine. I’ll tell myself that the next time it locks up. Thanks for nothing. Another afternoon I can never get back.


16 Comments

Geeks Speak, Consumers Say No

75-WorkingNIK-CR-87

So I’m sitting here reading a ZDNet article: Microsoft’s Windows 8 approach: Bold, arrogant, or both?

The argument is irrelevant.

Is Microsoft’s approach, which involves trying to force feed Windows 8 to unwilling users, bold? Arrogant? Stupid? Who cares? How about all three? What is over-the-top stupid — not to mention self-destructive — is trying to stuff an operating system down users’ throats when they obviously do not want it.

I bought a PC for my husband last night to replace his 6-year-old desktop. I ended up buying almost exactly the same computer, but with much more memory, hard drive space, graphics support … more of everything and blazingly fast, too. Ironically, it also cost less than the old desktop. Prices have come down a good deal in the past 6 years, at least for desktop computers.

Did I order a Windows 8 machine? No, I bought a Windows 7 machine because he would be lost in Windows 8 and so would I. He is not computer savvy and does not give a hoot about what’s under the hood of the OS nor does he care to learn. But he does need a computer with an up-to-date version of Word, PowerPoint and Outlook. He needs to be able to get on and off the Internet, receive and send mail, create documents, keep a calendar, and exchange files. He hates finger painting and will never use a tablet, prefers the comfort of his desk, the big flat screen monitor and full size keyboard.

If I’m going to be honest about it, so do I.  Laptops are fine, but some of us spend a lot of hours at the computer and we type faster and more accurately on a standard keyboard. I love my big bright HD monitor and for editing photographs, the laptop is never going to be first choice, even though it has the same software as my desktop. It simply means that my husband and I are probably always going to have both a desktop and a laptop and they will serve different purposes in our lives. That ought to be a plus for business since we end up keeping 4 computers for two of us (not counting Kindles and other small devices).

It ought to be easy to get an operating system with which we feel comfortable and familiar. We should not be forced to use something a corporation deems better. What in the world is wrong with supporting both Windows 7 and 8? It would hardly be the first time Microsoft has supported multiple operating systems. They supported NT and Windows for years and still support various versions of every operating system including Windows 8.

But Microsoft is bound and determined to do it their way, no matter what it costs. We are going to march to their drum beat. Or else. Or else we give up and buy a Mac? Switch to Linux? Wait a while until something else that will support our familiar applications comes onto the market? Are the marketing wonks at Microsoft so out of touch they believe they can force me to buy something I don’t want? What in the world makes them think that? As a side note, I should point out that what people do not like about Windows 8 is not how it works or anything complicated. They don’t like the user interface. I think it’s ugly, in addition to taking away familiar functionality with which I am comfortable. If they just made Windows 8 look and feel like Windows 7, it would sell. And yes, they could do it. They just don’t want to.

I don’t want to buy what they are marketing. Who will win? I think I will, or maybe, we will all lose. Because in this fragile economy, losing a few big players like Microsoft, Dell and other Microsoft dependent corporations would probably be that final nail in our economic coffin.

Meanwhile, collectively and individually, we aren’t marching to Microsoft’s drummer. We aren’t buying their act or their operating system. PC sales are falling through the floor. Microsoft stubbornly insists everyone will do it their way while we dig in our heels and say “Hell no!” They obviously don’t get it. They think it’s about technology, but it’s really about choice. It’s about comfort. It’s about freedom.

I’d have bought a different computer for Garry, but I refused to buy Win8. I don’t want it. Neither do most of the people I know. We are called consumers and it doesn’t matter how great Microsoft thinks their new OS is. They may even be right and it still doesn’t matter. If we don’t buy it, they are screwed. And so, in the long run, are we. They are being incredibly short-sighted, which I think is a special kind of stupid. How many computer companies have disappeared because they wouldn’t bow to the market?

Remember Digital Equipment Corporation? DEC was Massachusetts’ biggest employer and it is gone, baby, gone. By the time they finally realized that being better wasn’t selling their products, it was too late. Down in flames they went.

When I was a child and my mother tried to make me eat food she believed was good for me and which I did not want to eat, I clamped my jaws shut and refused. It didn’t matter how long I was forced to sit at the table. I would not eat it if I didn’t want it. No amount of coercion, coaxing, or arguments changed anything. I said no, I meant no. If my mommy couldn’t force me to eat the mashed potatoes, why does Microsoft think it can make me buy Windows 8? And what in the world makes them think they have the right to try?

It’s not about technology, oh ye geeks.

IT’S ABOUT CUSTOMERS AND WHAT THEY WANT!

-


Leave a comment

Technology: Not just cool toys

These days every time I read an article in ZDNet or any of the techno-blogs, they are casually talking about getting rid of the Windows desktop and making basic software subscription-based, something that will benefit the corporate bottom lines of suppliers of software, but which will hurt millions upon millions of users. They talk as if  subscriptions are no big deal. It may not be a big deal for them, but it’s a big deal to me and possibly, a lot of you too.

SnapIt-77Subscriptions are much more expensive than buying software, installing it and updating only when you really need a new version. Let’s look at a non-MS example. I have a license for Photoshop. This is expensive software that I need to be a serious amateur photographer. I do NOT make money at photography, but I love it, am pretty good at it and there isn’t any product on the market that comes near Photoshop in terms of what it can do and how well it does it. So, I decided to upgrade from CS5 to CS6. Previously, this has involved calling Adobe, giving my serial number and member ID, then paying them $200 plus shipping. They send me a DVD and we are done for the next few years.

This time, I spent over an hour on the phone explaining, over and over, that $49 per month to subscribe to Photoshop when I live on a fixed retirement income is impossible. That’s just about $600 a year for Photoshop. I don’t have that kind money to spend. Nor will I ever have it because that’s the meaning of “fixed income.” It means that the amount never goes up. Ever. You are lucky if it doesn’t go away, but you can be absolutely certain it will never be more.

Millions of people live on fixed incomes and many more survive on minimal incomes, yet they need computers and software. Students, retirees, disabled people and unemployed people trying to find work are among those millions. People whose incomes are not in the 6 digit realm, like teachers, policeman, firefighters. The clerks in your bank and the guy who fixes your car aren’t nailing down big figure salaries.

Computers are basic tools these days. You can’t apply for a job without a computer. You can’t submit a manuscript for publication or even try to find a publisher without a computer. Computers and electronic information and money transfer is basic to modern life everywhere on earth. An internet connection is essential. It is not less important to the elderly, retired, or to those with disabilities. To a disabled person, that high-speed connection is the difference between a life worth living and a living death.

SnapIt-78

In the real world, many people … probably MOST people …. don’t have much (or any) slack in their budgets. They aren’t going to be able to pay for monthly subscriptions for software. I don’t want anyone to tell me about “free” apps.  Unless someone makes a lot more apps that do a lot more a lot better than the ones I’ve seen so far, there is no way they will replace the applications we use.  The developers and marketing wonks who tell us we can get an app for that don’t use those apps to do their own work. I guarantee they are using sturdy installed applications. I’ll bet they aren’t storing it all in a cloud either, that they have back up drives and servers to protect data and keep it under their own control. What a bunch of hypocrites these people are. How I resent how they toy with my life.

In one way or another over the past few years, I have been informed that being old and living on short money means I don’t need Photoshop. I don’t need Outlook. I don’t need cable television. I don’t need books. I don’t need email. I don’t need anything but generic medications and minimal health care. I should be grateful that I have food and a roof over my head. I don’t need a Kindle, a computer or a camera. I can buy my clothing second-hand, scrounge for medication. Whatever people with somewhat high incomes deem necessary for themselves is not necessary for me. Apparently when I retired — or in my case became disabled, life being neither fair nor predictable — I cashed in my rights to everything other than life itself and I’m not sure I’m entitled to that, either.

I have long known that corporation were heartless, but these computer guys have no moral compass either. Zilch. They have no idea why they do what they do, that software has a purpose. It isn’t an end in itself. It is intended to solve real problems for living human beings. It’s not just cool toys to play with or a way for them to make a good living.

These products and tools are important to users. Critical. The market for technology is not those who invent it. The market is everyone: people supporting families, struggling to feed a family on an income too small for the purpose. All the folks trying to survive hard times, to improve their living conditions, to get by with very little are the real end-users for all of this stuff. To make it inaccessible to any but the well-to-do is the equivalent of turning off our electricity and water and has much the same effect. Computers and software are not luxuries and haven’t been for years.

Having tools to make pictures, keep complicated medical and study schedules and many more life functions are not optional extras. Corporations, big software companies like Microsoft and Adobe, our so-called Congress, insurance companies are all playing with our lives. We don’t  matter at all except as a source of income for them.

SnapIt-79As for ZDNet’s contention that the corporate world will have to accept Windows 8 (the implication being that they have no choice in the matter), I have a news flash.  I’ve recently been visiting companies with whom I’ve worked in the past. They are switching to Macs. Entire companies are dropping Windows. Small companies right now because they aren’t as heavily invested in an operating system, but small organizations are the bellwethers for the big trends that follow. These groups are doing their development on Unix or Linux boxes — which is not new because they have been using them for development for years — and everything else on Macs.

Why I asked? Because they won’t touch Windows 8. They don’t like it. They won’t buy it. Just a little reality check for anyone listening. You cannot force people to adopt things they do not like, no matter how big and powerful you think you are. When you stop listening to your customers, your users, the people who made you big in the first place, you are likely to discover as so many others have before you that the world needs you a lot less than you thought. Where’s DEC? Where’s Wang? Where’s RCA? Westinghouse? They’ve either disappeared or been absorbed to become nothing more than a logo and a memory.

The business world is ripe for the plucking. They want an operating system that will run familiar applications as Windows did. Nature and business abhor a vacuum. I bet they are already circling. Not just Mac, but many others.

Earth to ZDNet: there is life on the planet! You might want to get back in touch with it.

-


4 Comments

Why tablets can’t replace computers. And why they shouldn’t.

I keep reading articles telling me that tablets will replace laptops and desktops. Every time I read one of these articles, I want to reach through my 24-inch super high-definition monitor, grab the author by the throat and shake him or her until his/her eyes roll back in his/her head.

I don’t have anything against portable devices. I have a smart phone. I have a tablet. I have a netbook. I have a medium-size (but very powerful) laptop and a big desktop with a super monitor. Each of these devices has its own place in my world.

The difference between me and the people who write articles suggesting small portable devices — Smartphones, iPads, android tablets, or Chromebooks — are going to replace desktops and laptops is twofold. The reviewers don’t seem to do any real work and they think whatever is their favorite device should be what all of us use for everything.

Not only do they not do any work, they apparently don’t even have hobbies.

My life includes work.

Have any of these the people extolling mini devices as the total computer experience ever designed a book? Made a movie? Edited RAW? Converted a book to a PDF? Or for that matter, have they tried playing Castleville on a tablet? It’s close to impossible. If it doesn’t crash or refuse to run, you still can’t do it because the screen is too small.

Do you take pictures? If you are a snapshooter and your idea of serious photography are  pictures in which you can’t see who is who because they too dark and blurry, a tablet or smartphone may do the job. But even if you do nothing with your photos … not even cropping … I can’t figure out how you can even download pictures without a computer. How can you decide which ones you like? Even if I accept blurry, poorly framed snapshots as photographs … how can you see anything at all on a little tiny screen?

Virtual keyboards are good for virtual typing …

I just read an article explaining how you can type perfectly fine on the iPad’s virtual keypad. Having tried it on other peoples’ iPads, not to mention my own android-based table, no, you can’t. With two fingers, sort of …  but not if you are a touch typist and believe it or not, some of us are.

There are so many issues involved that I can’t even begin to list them all, so I’ll start with the most obvious ones.

You need memory and a hard drive to run embedded applications.

You can’t run Photoshop on a tablet. Any tablet. Or a Chromebook. Or even a Netbook. Or Smartphone. It’s not that it won’t run well; it won’t run at all. It has to be installed and without a hard drive, you can’t install it. Without memory, you can’t run it. If you use a real camera … something beyond a very basic point and shoot or, oh Lord spare me, a telephone … you can’t even download photographs, much less edit them. If you shoot RAW, you might not be able to fit as much as a single photograph on your device.

You can’t edit a 16 X 20 photograph on a 10 inch tablet, much less a telephone.

This is not a matter of opinion. It’s a hard and fast truth. Can’t do it. Can’t see enough of the pictures to know what you are doing. It does not matter whether we are talking about a Chromebook, an android tablet or an iPad. The operating system is irrelevant. The device is physically too small to do the job. Assuming it had a hard drive and sufficient memory (none of them do), you still could not do it. Physical limitations would prevent it. But, if you don’t care what your pictures look like and think anything showing, however fuzzy,  a member of your household is so adorable that blurriness, bad color and creepy backgrounds don’t matter, everything I say here will mean nothing to you. Enjoy your pictures. I beg of you, do not show them to me or worse yet, request my opinion.

Typing with 10 fingers requires a keyboard.

Virtual keyboards are perfect for tapping out a couple of lines in an email. After that, if you know how to type, you will become increasingly frustrated until you are ready to toss your high-priced device through the nearest window. “But wait!” you cry. “I’m in college and need to write papers. I’m a master’s student and I have to turn in a thesis. With footnotes and all that jazz.”

Sorry,  bud. You’ve got a big problem. You can’t do that on your tablet or telephone. I guess you’re just going to have to give up on higher education because you don’t have a computer. No? But didn’t you tell me that you don’t need a real computer, that they are obsolete?

Who needs footnotes? Engineering drawings? Spreadsheets? We don’t need no stinkin’ spreadsheets!

If you’re a budding young filmmaker, good luck trying to edit video on your tablet. Let me know how that works for you.

And about that thesis: footnotes and bibliographies, much less cross references? Really, no problem. Just explain to your advisor that you can’t include references and attributions because your tablet doesn’t support those functions. Surely they will understand. After all, computers are obsolete. Who needs attribution anyhow?

If you’re an architect or engineer? Return to your drawing table and start doing them by hand. I hope you still have those old-fashioned tools and remember how to use them, because you aren’t going to be doing them on your tablet. Need a spreadsheet? Not going to happen. Even if all you are trying to do is track your own household budget, you can’t do it on your tablet or telephone.

It’s a big world with room for many operating systems and devices … you don’t need to dump one to have the other.

My point is simple enough. There is room in our world for many kinds of devices, many types of operating systems. Many of us like having various devices dedicated to particular tasks. I love reading books on my Kindle. I edit on my desktop with the big HD monitor. I use my laptop to play games, write, and work when I don’t what to be stuck in my office.

You love your iPad? Enjoy. Recognize that it is great for what it is. It has limitations, but if you remove the limitations, you also eliminate its advantages. If you make it big enough to edit film or photos, add a hard drive and a keyboard, it stops being small, and portable. By the time you finish adding all that functionality, it’s a laptop. We have them already. Add a bigger monitor? You’ve got a desktop.

You can’t replace everything with one thing  and there’s no reason on earth you should. There appears to be a widespread assumption by manufacturers and marketers that we all do the same stuff and therefore one size fits all, technologically speaking.

It’s not true. What is wrong with supporting more than one operating system? Is Microsoft unable to deal with two operating systems? It had both NT and Windows for decades … you mean now it’s whatever Microsoft wants to sell or nothing? Why?

Why can’t we have both Windows 7 and Windows 8? And Linux? And Macs? Androids and iPads? Smartphones and iPods, iPhones and Blackberries? Why can’t we own a variety of computing devices that run on various operating systems? Who says one device needs to do everything? Is this etched in stone somewhere? Or is it just some marketing guy’s idea and we do whatever we are told like mindless sheep.

For years I owned Macs and PCs until it became too expensive. Then I had to decide what would serve me best … and for a variety of reasons, the answer was PC. It wasn’t a decision made without considerable thought or because I have something against Macs. I just prefer the working environment of a PC for my task-driven world. If I did different kinds of work and the other people with whom I worked used Macs rather than PCs, my decision might well have gone the other way. I am not one of those people who have a cult-like attachment to one operating system versus the other. There are pros and cons for each and we all should make decisions based on what’s important to us. The nearly religious devotion a lot of Mac users have for their computers is scary. It isn’t a religion. It’s a computer.

One size does not fit all, not in technology and not in clothing.

English: A woman cuddling a pile of digital de...

One size fits all in clothing usually means that it will be too big for 40% of the population, too small for another 40%, and it will look crappy on the remaining 20%.

Technologically, one device, one type of device, one operating system will never do the many jobs computers perform for us. We are not alike and thank God for that. Do we want to be all the same? Do we want to enforce a total lack of diversity? Is our goal to eliminate choice? If not, then it’s time to rethink the concept that whatever works for you will automatically work for me or the guy down the street. Enjoy your choices, but recognize that choice is what it is. That you are devoted to your Mac means that your Mac works for you. If you find that your iPad or other tablet is more than sufficient for your computing needs?  Fine. If you feel that doing everything on your telephone suits your lifestyle, you are probably a teenager and you’ll grow out of it.

It’s okay to be different than your neighbor. You do not have to like the same things, do the same things, or need the same things. It’s diversity and our differences that make the world an interesting place. We don’t have to go to the same church, read the same books, believe the same stuff. We don’t have to live in the same environment or own the same appliances. Nor do we need to enjoy the same restaurants or cook the same food. We don’t need to celebrate the same holidays or be the same color.

If everybody would stop trying to force their beliefs and opinions on everyone else, this world would be a better place. Whether it’s the computer operating system you prefer or the political party you vote for, that is your right and privilege and it’s about time everyone stops trying to make other people adhere to their beliefs. It will never happen and all that you will accomplish by trying to coerce others is that they will resent you. The harder you push, the more resistance you will encounter.

Live your life as you prefer. Let others do the same.

Follow

Get every new post delivered to your Inbox.

Join 1,662 other followers