WORDPRESS – A GIANT STEP BACKWARDS

WordPress’s new, “new format” is bad in so many ways. It’s a classic example of “stealing defeat from the jaws of victory.” They have replaced a format that works with one that is pretty and useless. There are dozens of sayings about this kind of thing from “all that glitters is not gold” to “pretty is as pretty does.”

They all mean the same thing. Looking good is not enough. An attractive cover does not a good book make. The new format:

  • No word count
  • No proofreading
  • Confusing scheduling
  • Bad default setting for “save” ; the default  is instant publication rather than draft, which will mean a lot of accidental postings
  • No “paste as plain text” (major problem – adds a lot of bugs and bad code)
  • Very slow loading, even slower saving
  • You cannot edit photographs in this format. Galleries have no “edit” link. Individual photos are missing the functions that allow you to set their position (left, center, right, none) and size
  • You cannot change or add a caption. Even if you set it up using the “classic” mode, you cannot edit it in the new one.

I have not tried creating a photographic post using the new, “new post” function because I never liked that format anyway and it’s so very much worse now. I have heard very negative things about how it handles photographs. I can confirm you can’t edit photos … I have heard you can’t download photos either, but haven’t checked it out personally.

Did I mention the “paste as plain text” option stopped working a week ago? Pasting anything you copied from another source is perilous to your post and produces a godawful mess you can’t clean up unless you can edit code.

You will get the new format if you use “New Post” from the top right on your dashboard or if you click “Edit” from your website. One of the worst features is that it takes minutes, not seconds, to load. It takes even longer to save. And be careful because you may think you’re saving, but unless you change the default settings, you are publishing. Gonna be a lot of accidents.

It has a lot of display bugs. The old one — been around awhile – where all your spacing disappears if you preview the post. Several new ones where coding does not delete when you remove the text to which it was attached. And “view post” and/or  “preview” not working at all.

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As of this writing, you can still get the old format via the dashboard menu (left column), but for how long? They just (a few minutes ago) added “Classic mode” in case you don’t like the new format. Maybe someone complained.

Anyone who cares about formatting won’t like the new post format. The loss of both the word count and proofreading is serious for writers.

Is it pretty? Maybe, but you have less space to work in.  Does anyone want less work space? How could that be an improvement for anyone?

Who is making decisions at WordPress? Based on what? It certainly isn’t based on what their customers want or need.

WordPress is continuing to try to make everything look nice without regard for functionality. An elegant GUI full of glitches and bugs. It’s a terrible trade-off and it will come back to bite all of us in our collective asses. It’s already doing it. WordPress does not remember how many popular blogging platforms have disappeared.

Will the rest of you please complain to customer service? I’ve done my part. You all have to jump in. If you complain, they might change it. If you don’t, I guarantee they will assume you like it.

Don’t do it for me. Do it for yourselves.

See Also:

Here’s an idea, Word Press — Beta Testing!

FOLLOW-UP: WORDPRESS CAME THROUGH!

I have gotten so used to customer disservice, it always surprises me when they live up to their promises.

Shortly after I posted 175,000 HITS AND A SERIOUS CHAT WITH WORD PRESS, my site became unavailable. WordPress said they were doing “routine server maintenance.”

wordpress1There’s nothing routine about having my site down in the middle of a Tuesday. Moreover, I found test files created by someone named Jason — coincidentally the name of the rep with whom I chatted at length yesterday — in my trash. When I tried to restore one (I’m nosy), it vanished. Poof. A test file. That is not part of regular maintenance. They had me offline four times for more than an hour. When I was back, my Add Media function was working the way it used to, more or less.

It doesn’t look the same. The graphical interface is new, but I can scroll and the keyword search brings up all or most of my pictures.

I would prefer the thumbnails to display data — file name, date, and maybe key words? But I’m delighted to be able to find pictures again.  I use a lot of pictures, not only as photographic posts, but as illustrations in stuff I write. Which is one reason it’s so important I be able to use stored images.

There’s a second, even more important, reason. I use 3 computers regularly and a tablet occasionally. I do not have access to all my photos on each machine. The only photographic central repository is Serendipity’s media library on WordPress.

This is why I was willing to pay for the premium package. It is customization plus bumped up storage and a domain. Other benefits include custom fonts and colors. I can customize any theme. I’ve never found a premium theme I like well enough to buy. I am too fond of changing my theme, sometimes just tweaking it, often switching templates. On a whim.

Writing is my vocation, but graphics are — always were – my hobby. To overuse an analogy, writing is dinner. Graphics are dessert. Being able to design my site, play with photos, fonts, widgets, headers — makes my day. My week.

WordPress came through. They couldn’t and probably won’t roll back the software changes, many of which I believe are misguided. They traded functionality for a prettier interface. In software, that’s always a bad trade. But I’m glad to get back most of the functionality I lost.

It’s possible my site was actually broken and needed repair. That it wasn’t software changes at the root of the problem, but something on my site had gone wrong. I’ll probably never know, but it’s okay. As long as it works, I’m happy.

I’ve invested more effort into launching and maintaining this website than I put into writing my book. I’ve refined its look, upgraded my skills as a writer and photographer. When I went to have my heart remodeled in March, I was as concerned this site be cared for as I was about the house or the bills. Serendipity has become central to my life. I would hate to lose it.

It keeps my brain from going soft by challenging me to write, take pictures, produce something creative. Every day, even when I’m tired, busy, or not feeling well. When you stop working a regular job, having something that forces you to think, create is important to good mental health. It’s a critical component of mine.

Thank you WordPress. You came through.

Thank you Jason. You kept your word.

A bit of my faith in the world has been restored. I needed that.

175,000 HITS AND A SERIOUS CHAT WITH WORD PRESS

Today I discovered that the new format for inserting media into a post has eliminated all the search tools that worked. If you are a photographer, this is disastrous. Those of you who work with pictures will see what I mean as soon as you try to use this “new, improved” version of the software.

INSERT MEDIA PAGE

It took me an hour today to find a photograph in my library. You cannot insert directly from the media library. All you can do is look around and see what’s there. It is dead storage. The alternative is uploading every picture and not re-using the pictures stored in your library. In which case, what’s the point of the library at all?

stats 175,000+

How ironic that yesterday I crossed the threshold and now have more than 175,000 hits.

For all practical purposes, WordPress is saying I’ve outgrown them. I’ve invested a huge amount of time and effort into this site and have no interest in moving. I think I’d rather give up blogging altogether. When a hobby becomes work and the fun goes away, what’s the point?

Here’s the conversation. Make of it what you will. I have trimmed it, but it’s still long. I dumped most of the repetitive stuff and cleaned it up for readability.


Marilyn – The new format for media (pictures) does not let me find pictures in my media library. I have 5200 photographs. When inserting media, even if I know the name of the picture, the date, the post in which it was used, I still can’t bring it up. The search option in “insert media” are non-existent. My only choice would be re-importing each image, not reusing them. Which negates the value of the library.

Jason – Hi there, I’m sorry. I was trying to read through everything. Give me just a minute. OK, I’m happy to help you with this.

Marilyn – There is no way now to find and insert pictures from my library. You have eliminated ALL of the search functions except the search box and it doesn’t work by date, doesn’t recognize the words, finds like five or six pictures out of hundreds. You’ve eliminated scrolling, so I’m effectively unable to use my media library at all. Exactly what was your goal?

Jason – I see what you mean about not being able to sort images in the media inserter.

Marilyn – It is useless for a photographer.

Jason – If you are finding you have outgrown the free hosted version of WordPress.com, you might consider looking at a self-hosted installation. There are plug-ins which you can install on self-hosted installations that are specifically designed to add search capabilities in the media insert section.

Marilyn – So you are telling me that I cannot access the files in my library — for which I pay a premium — and that the library is essentially useless?

Jason – No, I’m just trying to offer you additional solutions since you do not find the media insert search useful.

Marilyn – If I’m going to do that, I will dump WordPress. If I have to start over, I don’t need you. I can do that anywhere. I’m already paying you, why continue since you’ve made the previously useful tools worthless? It worked fine until yesterday. You changed it . And ruined it. Was this so that I would pay more money? If so, you miscalculated.

Jason – WordPress.com and WordPress.org are two different services, and I’m only associated to WordPress.com.

Marilyn – The entire reason for my being on WordPress was that you had the tools and I didn’t have to self-host.

Jason – May I ask a question?

Marilyn – Sure, ask away.

Jason – First, this is an actual question because I do want to help. Is the issue that you no longer have access to images by date, or does it have more to do with the search function not working well for you?

Marilyn – There is no search function on insert. Just a search box. You eliminated it everything else.

Jason – OK, now we are getting somewhere. I was under the impression it just wasn’t functioning as you expected. I apologize.

Marilyn – I knew the date the picture was used, its name, the post it was in. I still could not reuse it in a new post.

Jason – OK, that should not be the case. Most definitely. Give me one minute to take a look at a couple of the settings on your blog.

Marilyn – You have to open Add Post, then Add Media. There’s a search box and that’s it.

Jason – I’m looking through everything for you.

Marilyn – No date search. No search by post. No keywords search. All my media are jpg so that’s meaningless. And when things come up, there are no titles, no information, no data.

Jason – This is all very helpful information. The search does work by searching the title of the image. When you select an image, the details pertaining to that image appear on the right of the pop-up window (title, etc).

Marilyn – That’s assuming it gets found at all. And this information is not available in the search results, only if you actually click on the image. Otherwise, it’s just a thumbnail with pieces missing. Just bring back the tools that worked. Or make it possible to grab pictures from the library and insert them into post. Right now, the library is dead storage.

Jason – This was a recent update. I will relay this to the team right now. I can’t give you an ETA on when they will make changes, but I can promise that the issue will be brought up.

Marilyn – The whole point of paying for storage is you can use the stuff in storage. If I can’t use it, I’m paying for nothing. It’s like having a storage unit, but no key to get in. How do you make changes like this without opening a dialog with the people affected?

Jason – I don’t think there is a quick solution I can offer you. I apologize for this, but I will elevate this to our development team. I’m sorry I can’t offer an instant solution, but I will submit this ticket. Hopefully the developers can come up with something that provides the information you are looking for with your images. I hope that you understand only through constructive feedback can we continue to make WordPress.com a better environment for our users. Is there anything I can help you with regarding the services we do have available? I will submit the issue regarding the Media Insert function as soon as I am off this ticket. I will pass the feedback on to the developers. I hope you do give us a little time to resolve this issue, but understand if your business can’t wait. I would recommend taking a look at a self-hosted installation of WordPress. It would allow you to directly transfer your existing site to another host and not lose data. You can find information here: http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

NOTE: I guess he didn’t believe I’m not a business.

Marilyn – I do not want to self-host. I am not a commercial site. This is supposed to be fun, a hobby. Not a job.

Jason – I am support dedicated to non-commercial bloggers. That said, I will pass your concerns on. If there is nothing else I can help you with, I will get this ticket created.

I HEAR YOU

Full Disclosure – A mad scientist friend offers you a chip that would allow you to know what the people you’re talking to are thinking. The catch: you can’t turn it off. Do you accept the chip?


All those voices ricocheting around my head! It’s maddening. It wouldn’t be so bad if I could just hear what they are thinking about one thing, whatever we are talking about … but I hear everything. Talk about too much information, this is psychic overload to the nth degree!

well-stressed-4

Do I need to know what you’re planning to buy at the grocery store, how much it costs? What meals you’re going to make from which ingredients?

How your little sexual adventure with hubby went last night? What you think you are going to do tomorrow? How much Viagra the old guy takes? The state of your legs, whether or not they need shaving?

I just want to have a simple conversation about … what was it we were talking about? I’m lost in all that mental noise. I can’t remember anything. I think I’m going mad.

dilbert information overload

You’re looking at me funny. Hey, do you have one of those chips too? Oh my Gawd. It’s a freaking nightmare.

Whose idea was this? I see the bastard. He’s over there, look! It’s that guy from WordPress. Can I kill him? There’s gotta be a law … Don’t let him get away! Grab him, he’s trying to run!

Okay, WordPress guy. We need to have a little chat. And I’ve got a chip for you.

IT’S YOUR FAULT. YES, YOU!

Sleepy Time - More and more of us go to bed too late because of sleep procrastination. What are the nighttime rituals that keep you up before finally dozing off?


I blame you, WordPress. Until I started blogging, I’d go to bed, read a bit, then clutch my pillow and be off to dreamland for a few restless, miserable hours. Now, I have to check (and recheck) my blog. See how today’s offerings look on three differently formatted devices (tablet, Kindle, small computer). Find the typos. There are always typos because I am The Typo Queen and no one can put more typos in a small post than I can. If typos could be made an Olympic event, I would have a gold medal — but I digress. What was I talking about?

Oh. Sleep. The whole “bedtime procrastination” thing. I don’t think we could be classified as a bedtime procrastinators because we have no schedule. As retirees, we rarely need to get up at a particular time. Unless there’s something on the calendar. The only other thing remotely time-sensitive is trying to shop for groceries on Tuesday when the supermarket gives its senior discount.

75-Parked-46

Personally, I think they should give us a discount every day. Tuesday is a mess of scooters, walkers, and bewildered people trying to remember why they are in the bread aisle and if they are lost or truly need bread. And where’s the list? They can’t find their money at checkout and are frequently confused as to where they left the car. Since we aren’t that far behind them, mentally speaking, we wait patiently as they work their way through the equation of life. Soon that could be us. I’m willing to bet this is unrelated to the hour at which they went to bed.

Hopefully, we won’t be stuck behind them as we exit the parking lot. They drive so slowly. If we had a manual transmission, we’d never make it out of first. They have to compete with the other slow, bad drivers who are decades younger. The younger folks can’t drive because they are too busy. Texting, talking on the phone, adjusting radios, yelling at kids (husband, dogs, themselves) while swerving all over the road.

It’s a nightmare out there and it has nothing to do with getting enough sleep, although it is possible that some of the slowest drivers are taking a nap, don’t realize they are at the wheel of a car and supposed to be moving.

Have I forgotten anything? Where’s my list?

THE PINGBACKS ARE BACK.


outofservice

THEY FIXED THE LINKS TO THE DAILY PROMPT. Apparently complaining works a lot better than assuming they will take care of business without prodding. Lesson learned. Make noise. Complain. Be the squeaky wheel!

 

JUST ANOTHER DAY? REALLY?

Just Another Day

Our days are organized around numerous small actions we repeat over and over. What’s your favorite daily ritual?


After yesterday’s debacle with the Daily Prompt, I’m unenthusiastic about today’s. It is just another day … and one of my little rituals is checking the Daily Prompt to see if it sparks a thought upon which to write a little something. And this is very much a part of my daily ritual.

Now, because WordPress has not seen fit to so much as explain or apologize for yesterday’s disaster, I’m wondering if it’s worth the time and effort to participate? If we can’t even count on a ping-back link to the original post, the entire point of such “community” challenges is gone. There is no more community.

I think when WordPress addresses what happened and explains that they fixed it and it won’t happen again, I’ll feel better. Maybe. Until such time, participation will not be a given and I’ll be a bit scarce around here.

When I screw up, I take responsibility. Perhaps this is a lesson WordPress needs to learn.