I got an email from AT&T. It was alarming. I was overdue on my bill! They were going to report me to collection agencies, send it to all those companies that decide whether or not you deserve to have a credit card or a mortgage.
I was surprised because I paid the bill. On time. Online. I know I did.
So, after resetting my password — it doesn’t matter how many times I set my password … the next time I go to AT&T’s website, I will have to do it again — I looked at my bill. Somehow, I had underpaid the bill by a penny. One cent. $00.01
In retribution for my oversight, AT&T is going to sic the collection agency on me. I deserve to pay big for this lapse in fiscal responsibility.Though I actually think it was their error, not mine, but let’s not quibble.
There are many battles to fight in life. One must pick amongst them lest one be overwhelmed. This giant corporation is going to destroy my credit for want of a penny. This is what happens when computers run the world and no people monitor what they are doing. I’m sure this was all automatically generated. I am equally certain if I’d called them, they would have cancelled the bill. AT&T has pretty good customer service. But that would take even more time and effort. I fondly believe my time, even retired, is worth more than a penny.
So I paid the bill. I wasn’t actually sure my bank would let me pay a one cent bill, but they did.
One cent. Just one cent. Mind boggling.
Categories: Computers, Customer Service, Economics, Entertainment, Humor, Legal Matters, Money, Technology
I once had a 50 cent issue on a ticket. I thought it was ridiculous. After a phone-call issue was resolved. The extra 50 cents had been taken by them – their financial person is the one that made the oopsie – Sheesh!
Oh, this was their mistake too. I paid what the bill said, but somehow, they reissued it one cent more. It just wasn’t worth my time to call and argue the point. Not for a penny. I have enough aggravation already!
Book ‘im, Danno!
And they would have, too.
Yeah. That’s what I said.