TECH SUPPORT – WHERE “BAD” IS THE NEW “GOOD”

Bad customer and technical support is the new good. You only think it's bad. The problem is your attitude. Or so they'd have you think.YOU CAN RUN, BUT YOU CAN'T HIDEAll the big technology companies are working hard to save a few bucks. The competition is fierce. Every penny counts. Since executives won't accept lower … Continue reading TECH SUPPORT – WHERE “BAD” IS THE NEW “GOOD”

HELL IN A HANDSET

Remember junk mail? Now it’s spam in email and worst of all? It’s those phone calls from fake charities, surveys that are really sales calls, scammers, rip-off artists … and so much of it not even human. You get woken up at 7 in the morning by a machine telling you to hold for a real person. Does anyone really hold because a machine tells them to? I hope we aren’t that mindless yet. From the incomparable Beasley Greene … “Hell in a Handset”!

Beasley Green

Phonedeath

Although it seems a long time ago in a galaxy far, far away, it wasn’t too long ago when receiving a letter or correspondence through the post was greeted with excited anticipation. Now the sound of the letterbox and the sight of mail on the landing tends to be a portent to debt and threat –  ‘Your bill…’ ‘To be paid by…’, ‘You owe…’, ‘FINAL NOTICE’, ‘Summons to Court’, etc.

If it isn’t bills or requests for payment, it’s usually junk mail or menu’s from local takeaways. You no longer get letters from friends or lovers who you haven’t heard from in ages, those types of messages were replaced by email. That is until the spammers, hackers, marketers and account departments hijacked that outlet for private communication. Now most of your [non-work related] email is advertising, notification of pending bill payments or just total junk selling you pills, penis enlargements…

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