Truth Serum – You’ve come into possession of one vial of truth serum. Who would you give it to (with the person’s consent, of course) — and what questions would you ask?
I would start by asking why you can’t seem to regularly publish the Daily Prompt without problems? Why there were never any problems until you started working with formats that are pretty, but obviously full of bugs that keep recurring? Where are your Alpha and Beta testers? And when you post the prompt … doesn’t anyone check back to see if everything is working okay?
You know, in addition to bloggers, pretty much all of us are or were workers. We performed jobs for which we were paid, in some cases quite well. We did our jobs. We understand taking pride in our work, being professional. Every day. Because we are and were responsible. What is wrong with you? Seriously? Don’t you have any pride in your work?
You put out prompts that look like you spent an eighth of a second thinking, then posted the first thing you thought of. Dull stuff, repetitive stuff, stupid and occasionally offensive stuff. And never a personal word to say “You know, I kind of screwed up yesterday. Hope you like this better.” Not a “people person,” are you Ben. You’re a desk jockey, doing your thing, no contact with your customers, no interchange on a human level. No sense of obligation to any of us.
You ought to already know the prompt is broken again. Because — like any good professional — you should have checked to see how it’s going. And seen it isn’t going. And would be all over your support staff to fix it so you wouldn’t disappoint us.
But … that’s not how it works. You’re too important maybe? Too remote? Too out of touch? Or you don’t care one way or the other. Think we are a bunch of nags, annoying you?
It doesn’t matter why it happens. Once? Twice? Three times? Okay, you’re still fixing a bug. But again? And yet … again? Is this professional? Maybe you should give this job to someone else … you know … someone who truly wants to do it. Properly. So now, to the serum.
Mr. Huberman: Do you want your job or more to the point, this part of your job? Do you feel an obligation to those you supposedly serve to provide service? If so, how can you explain failing to do your job regularly, not fixing problems before they affect all your customers? Where is your sense of pride and professionalism?
I’m just not seeing it.