No one should be surprised to hear there was no oil delivery. This is that kind of story. You know, the one where you wait all day for something, but it doesn’t happen? Everyone goes through this, but it never stops being very annoying. Frustrating. Lucky for me, I didn’t wait until we are down to the final few gallons before I requested delivery — so we aren’t going to run out of oil.
According to the company, the truck didn’t come because the driver said it was “too icy.” He said he had called us and we weren’t home. Except, he didn’t call. Maybe he dialed the wrong number, but I was extremely in and breathing heavily while waiting for the phone to ring.
We’ve been working with this same company, same trucks, for 18 years. They have delivered oil to us during much worse weather, when the driveway was significantly more icy. I have to assume they hired a particularly wussy driver. Okay, being fair, we have an awful driveway. It came with the house. If there was one thing I could replace in this house, the driveway would be it.
Nonetheless, the driveway is not bad right now. I can easily walk up and down it and we can drive on it without using 4-wheel drive — with no hint of sliding.
And anyway, there’s no choice. We need oil because we heat with oil.
No oil? No heat.
It has been below zero every night for several days, so this is a bad time to refuse to deliver.
We pay for a delivery service. This means I pay for oil every month, including in the summer when we use very little. We have built up a hefty chunk of money in the company’s accounts to cover routine maintenance, any repairs we might need — and oil. There’s always more than enough money in the account. So I was forced to explain they are going to deliver oil, or we are going to have to find someone else to do it.
It’s not what I want to do, but either they deliver or they return our money so we can find someone who can deliver. There’s no shortage of oil delivery services, but I’d prefer to stay with people we know, as long as the people we know can do the job. If they can’t do it, they aren’t giving us a choice.
I much prefer staying with familiar people, but — what do you do with an oil company who can’t or won’t deliver oil?
I hope we get this sorted out today. I hate when simple stuff gets complicated. There are plenty of real complexities to life. This should not be one.