Yesterday was a long day. Between the telephone all morning trying to arrange a simple doctor’s visit — then going off to find out if I have cancer again (if you’ve had it once, you always wonder if it will come back), I was well and truly done by the time I got home.
I know I must be improving, though. A year ago, a day like today and I’d be barely able to crawl into bed. Now, I can manage to put together dinner, even eat dinner. I’m tired, but I’m still human. It may not seem like much to you, but it’s a big deal for me.
Garry thought I should write to the hospital and tell them it had a few issues it needed to address. It’s the only big hospital in the county and it is important not only to us, but to every family in the area. It’s not like Boston where you have 20 good hospitals at your doorstep.
I agreed with him in principle, but quickly discovered UMass doesn’t actually have an area were you can comment about “customer service” issues. The internet is full of complaints they’ve yet to answer. There are a lot of people upset about it. It’s infuriating to have just one really good local hospital and so many problems. There’s no reason for it, either.
They have a serious communication problem.
So I wrote to the head of the hospital and its PR consultant. I casually mentioned Garry and they casually called me back in less than half an hour. I’m pretty sure I’ll get to see a neurologist. Pretty sure. Not positive, but at least I feel I have a better grip on it.
The best news of the day? We have flowers. Crocuses and the shoots of day lilies to come. And it was warm enough to go out in a light jacket. Spring really is coming, finally. I have proof!