I’m sending this to everyone because I think maybe I stayed with WordPress long enough to get them to start fixing the problems that have been bugging everyone.
Please forgive the spacing issues. It another one of WordPress’s never repaired problems. Some days, it’s worse than others.
This was the final note:
Steve D. (Automattic)
May 6, 19:30 UTC
We had a live chat recently where you noticed the settings within the Reader appeared to broken. After some investigating and a discussion with developers, it seems there are quite a few things that need to be fixed. I’ve opened up an issue with them to have this fixed. We’ll reply here once we have more information.
Thanks again for your patience and understanding, and for bringing this to our attention. Let us know if you have any other questions in the meanwhile!
After Trent could not make a comment, though I did find both his comments in “spam” — usually I don’t find them at all — I went into my followers/manage/setting file to reset his link to me only to discover that the setting didn’t work. At all.
Nothing happened. I checked up and down the 75 blogs I follow (which is why I never seem to have time to actually keep up with everyone!) and all of the “settings” links were dead.
That was one bug over the line for me. These connection issues — the pingbacks that don’t ping or back, the comments that don’t work, the now you are connected, now you aren’t bug, not to mention the disappearing post notification issue and the “What happened to my followers?” problem … and I think and have said this before that ALL OF THESE PROBLEMS ARE CONNECTED.
They are not separate issues to be dealt with one at a time, but no one was listening.
Steve wasn’t listening either until he realized HIS settings weren’t working either. Suddenly, it was a bug. When he went to the developers, they said “Ooh, there are a LOT of bugs!” which of course is what we have all be saying for weeks, maybe months.
We have connection issues and I think it all goes back to the database which for at least two years has not been working as it should. The entire Reader is a mess of bugs.
What they have done is keep pushing forward without ever fixing the bugs they’ve left behind and they have accumulated and now, the problem is finally big enough for them to actually try and fix it.
You are welcome to send me congratulations. Cash would also help.
I just stayed on the line literally since I got up this morning. I refused to give up. Because no settings is not a little bug. It’s a really big one and you can’t work around it.
They were supposed to send me a transcript of the “chat” but for some reason, didn’t. All I can tell you for sure is that I really did my best and I hope something comes out of it. Because it is getting harder and harder to use this platform and sooner or later, any number of us will just give up.
I copied most of the relevant sections from the actual chat:
Gotcha! okay. I can see not only the issue on your end but I notice on my own Reader, the settings button doesn’t do anything as well. Give me just a moment to do some more digging.
You’re definitely right 🙂 I just heard from the dev team who said they noticed some other odd things with the reader as well. I’m going to file this bug report for them now and I’ll contact you via email, where we can notify you once we have an update and a fix.
Thank you! I work at home, but I work.
Hey, me too 🙂
Ah, the Internet. Can’t live with it, can’t live without it.
I shall await you. Meanwhile, I will tell all and sundry that finally, this is getting tracked down. It will make people REALLY happy!
Closing down and thank you. I don’t have your name … what is it?
Have a good day! I’m going to send a follow-up email to make contact now, and we’ll reply in that thread once we know more. Thanks again for your patience and understanding!
Yup! Once the chat is over, you’ll receive an entire transcript via email. You can also open a new one and the entire history should be here as well.
The transcript didn’t show up. I copied this from the actual “chat” file and it’s not the whole thing, but I think it’s the most relevant pieces.