I was having a normal day until I realized that for no particular reason, my cable company raised my rates another $5. They are known for not having contracts. What that actually means is they can raise their rates whenever they want. They never lower them. We live in Uxbridge and we don’t have a choice about our cable service.
We have Charter or nobody. We can’t get any other company, not even the telephone company, to serve us. I’m sure someone got a not little extra gift from them to set us up with only one company and no competition or hope of competition.
In theory, we can get DirectTV, but this is a heavily wooded area, so almost no one has a clear patch of south-facing sky to use to receive the signal … and working — these days — with DirectTV might actually be worse than working with Charter/Spectrum (it’s really the same company using two names). I grant you it’s hard to imagine anything worse than Spectrum, but if anything is worse, DirectTV is probably it. And you have to go through AT&T to use them, so you get a double whammy.
Spectrum is very big on advertising how they don’t have any contracts. This makes it sound as if you have the choice to choose another company, but there IS no other company in the area. What it really means is they can raise their rates when they feel like it and we can’t do anything about it.
Great deal, isn’t it?
I remember when Charter strung their first wires on our street. I think I was one of the very first people to sign up with them. We have been loyal to them because we have no choice. Even so, after 19 years, you’d think they might actually care in some way that we are customers that have been with them a long time. But there are no discounts. I cut out cable TV about 8 months ago, so they raised the price of the cable itself to $76 and doubled the cost of our telephone.
You’re welcome, Spectrum or Charter, or whoever/whatever you are. I can tell how much you care about us.