I had that kind of day. My old HDX 10 inch Kindle finally refused to work with any of the newer stuff they were sending down from Audible — AND my Blue-Tooth speaker started beeping when it was fully charged. It’s like a decade old, so its internal battery probably died. The company that made it was bought by Apple and now the same speaker — which cost me $25 cost $200 — the same speaker, really and they aren’t going to send me a battery. I tried to use my 8 inch much newer Kindle, but it had been sitting unused for too long and it wouldn’t work. It didn’t work all that well when it was new and it turns out, my eyes need a bigger screen.

Mine is considered “plum.” More like peach, but okay, I’ll take plum.

So I gave in and bought a newly recertified yet somehow brand new 10″ Kindle and everything was going fine until the download of all 1476 of my audiobooks. It was a mess. I couldn’t delete anything and it had lumped all the downloaded and non-downloaded books together and most of the things in the “downloaded” pile were never actually downloaded and wouldn’t play anyway. I thought I got it fixed this morning, but then I went to listen to a book and it punked out in the middle.

I was then disconnected who knows how many times from Audible’s tech department and when I tried to explain the problem, they had NO idea what I was talking about. To make things worse, most of them spoke with a heavy non-American accent which didn’t make explaining the problem any easier — for me OR them. The day wore on and I was cut off, hung up on, disconnected, put on hold (and no one came back) and all I wanted to do was listen to a book.

Finally, I got someone who actually figured out what a godawful mess my account really was. It turns out that I had three accounts under three different user names. One name I knew about. I wanted to merge those books with my other books, but was told they couldn’t because of some issue involving paying publishers something. Then there was a third account under an email address I have never used which included another 456 books, so between the three accounts, I actually got back books I didn’t know I still had … from like 2001. That was the good part. But It was a long, long day on the telephone. I was hungry and I had a headache. All I wanted was a Kindle that worked so I could listen to books. Is that too much to ask?

Eventually, we got all my accounts merged — a major miracle — and in theory, the problem is fixed. But when you have that many books, the problem is never really fixed. The Kindle was not designed to store that many books, so it’s pretty easy for the storage thing to go wacko. I’m adding an extra 64 GB mini-CD card which should help, but still, I have to be careful how many books I download.

They also sent me instructions on how to fix the storage if and probably when, it breaks again.

He was a really nice guy. Very tech savvy (and how grateful I was!) — and even through his Spanish accent, I could easily understand him. I think by the end he was having trouble understanding me. The more tired I got, the more incoherent I became. I know we have a world to save and a nation to salvage, but sometimes, these little things can stop us in our tracks. I need books. I can cope with almost anything as long as I can read and listen.

Categories: Audiobook, Books, Kindle, You can't make this stuff up

Tags: , , ,

3 replies

  1. My basic model Kindle doesn’t do audio. In fact I am not sure if you can buy a Kindle that does in Australia. We don’t get all the same models available in the USA. That means I have to do Audible on the laptop. I know I’d use it more if I could have it on a Kindle, the laptop is kind of bulky to take to bed.


  2. I’m so glad I still have an extensive library. The last book I read was published in 1920. That’s a hundred years old now and it still reads well.

    Liked by 1 person

  3. OMG I know exactly what you’re talking about when trying to communicate with those heavy foreign accents. I’ve said it for years, and I’ll say it again…..The more technology, the less communication.
    I’m still trying to figure out my new Kindle. The one I had before was simple. This one isn’t. All I want to do is read the damned book! Instead, I get messages about connecting to the WiFi, which I do but evidently not. I wish my eyesight was better so I could just pick up a book and be able to read it.
    When it comes to those accents of the people trying to help, I am constantly asking them to slow down so I can understand them. They are always polite about it. I never had a problem when I was overseas, face-to-face with people. I could even figure out Cockney slang. But those days are long gone.


Talk to me!

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Touring My Backyard

Rediscovering Singapore

Our Eyes Open

Come along on an adventure with us!

Travel with me

Travel snapshots from Toonsarah

Thoughts & Theories

My Personal Rants, Ravings, & Ruminations

France & Vincent

Writing Magic, Myth and Mystery

Barb Taub

Writing & Coffee. Especially coffee.

This, That, and The Other

Random musings on life, society, and politics.

Keep it alive

A look at life, achieving good physical and mental health and happiness

Covert Novelist

Light Hearted Mysteries

Salted Caramel

Blogging, Motivation, Lifestyle and much more.

Sarah's Attic Of Treasures

Making My Home A Haven is important to me. Sharing homemaking skills. Recipes and food. Bible Studies. This is a treasure chest of goodies. So take a seat. Have a glass of tea and enjoy. You will learn all about who I am.

Green Screen

The Environmental Movie Podcast

bushboys world

Photos of my world and other stuff I hope you will enjoy too. Photos taken with Canon PowershotSX70HS Photos can be purchased.


Independent views from someone who offers some historical context

My Blog

Just another site

National Day Calendar

Fun, unusual and forgotten designations on our calendar.

Cee's Photo Challenges

Teaching the art of composition for photography.

Trent's World (the Blog)

Random Ramblings and Reviews from Trent P. McDonald

Views from the Edge

To See More Clearly

serial monography: forgottenman's ruminations

wandering discourse, pedantic rant, self-indulgent drivel, languorous polemic, grammarian's bête noire, poesy encroachment approaching bombast, unintended subtext in otherwise intentional context, unorthodox unorthodoxy, self-inflected rodomontade, …

draliman on life

Because sometimes life just makes you stop and think

The English Professor at Large

Posts about old Hollywood, current concerns





Chronicles of an Anglo Swiss

Welcome to the Anglo Swiss World


Your Source For The Coolest Science Stories

A Day In The Life

People, Places, Nature, LIFE!

%d bloggers like this: