After we got through my explaining that it wasn’t because I was trying to export all my files, but actually 10 months — from January 2020 to today — they wanted me to take a picture of it. But you can’t. These are not capturable files. So here is the whole thing and also, my last explanation to WordPress about how I feel. Because in recent years, I gave up trying to talk to them.
This is the export file and its name:
Then (I had to just type this since I can’t copy or paste it):
Within that there are files to be extracted which I can’t copy or paste. These are ridiculously long XML files that Windows says it cannot extract because the file names are too long.
The “topmost” file is:
and inside these are files under the heading:
are all the XML file which need to be exported to another platform and then imported by a different application. Since Windows 10 won’t even open the file because the file titles are too long, there’s nothing I can do. My photo capture device won’t work on this screen nor can I get Photoshop to open it.
Since I can’t copy and paste the file, here’s the link, but it’s a link to MY file. Nonetheless, I’m pretty sure you can create a one year file from my site if you need one. Anything else with which I can provide you, I will.
I hope this makes more sense to you than it does to me. I would shorten the name of my site — in fact, I HAVE shortened the name — but it still includes the previous name which was extended from my original name (which was just “Serendipity,” but you failed to protect it) and thus I had to create a name no one else could possibly have.
Funny, but I thought when I chose the site name, it was mine because it had to be unique. I thought it was YOUR job to protect it. Who knew that 6 years after I started blogging, you’d decide to redesign your database and one of the many things you’d dump would be our website names. That was the original betrayal and one of many reasons why I can’t work with you. You took all the best parts of the contract I signed when I customized, removed them, and put them in a more expensive business package for which a retired writer like me has no use OR the money to pay for.
You betrayed us. I understand you weren’t rich enough and now you need to become commercial so you can get richer. Reality may turn out to be different.
It was your writers and artists who drew people to WordPress. They discovered you because of us and as you dispose of us, you will dispose of the only thing you had going for you that none of the other commercial sites had: creative people and their input.
There are plenty of commercial sites. You’re moving into a new league and running against organizations like Amazon, Microsoft, and Google.
As I round the corner to a million hits this week, I am deeply saddened that your arrogant little techies talk to me like I am some kind of child while they exhibit zero understanding of what it was that made WordPress special. They are kids. They have never written or edited a post or added artwork or photography to a written piece. They think they are very smart, but they have created software that NO ONE who actually writes or creates art for a living would use.
None of your creative users were consulted on this product and being told “tough luck, you’ll just have to learn to like it” is unacceptable. I don’t have to learn it and I won’t. I am a CUSTOMER. Surely I deserve at least a degree of respect from these arrogant, snide “happiness” engineers.
I’m pulling out when my current annual payment ends in early February. I will export these files if you can figure out a way they can be made functional. If I can’t export them — which since I own my material — I should be able to do, I will have a monumental task to copy and paste so many pages. I should not have to do that. If you cannot make your export files usable — and remember, it’s WINDOWS 10 that won’t allow them to be used, not an importing product; Microsoft is the company who specifies your file names as non-viable.
I’m told it’s possible to get in touch with Microsoft’s engineers, though I can’t tell you how. Maybe they’ll fix Windows parameters to match the length of your file names?