Mallet from Daily Post Between one thing and another, Word Press has killed off my following. In ONE month, they’ve knocked me down by more than 80%. I’m finding it hard to convince myself to bother writing since it seems… Read More ›
Customer Service
FRETTING WHEN YOUR NAME DISAPPEARS IN WORDPRESS’S SEARCH ENGINE? – Marilyn Armstrong
Fretting? Why would I be fretting? After all — the “Happiness Engineers” are still working on solving “my” problem! It’s comforting to hear that “our team” is continuing to “work” on this issue or are they working on it again…. Read More ›
BREAKING NEWS? HOW ABOUT A BROKEN WORDPRESS SEARCH ENGINE? – MARILYN ARMSTRONG
Not exactly luminescent. More like the exact opposite. If you are on your dashboard and you go to Reader (I don’t know what dashboard you are using because they keep “fixing it” and this latest fix has REALLY fixed it… Read More ›
NOT FRANTIC – THE ONGOING MEDICAL MESS
NOT FRANTIC The past few weeks have been intense. I lose track of time. Retirement tends to make our days and weeks run into each other seamlessly. It can be difficult to remember when something happened — whether it was… Read More ›
HARD DAY WITH CROCUSES
Yesterday was a long day. Between the telephone all morning trying to arrange a simple doctor’s visit — then going off to find out if I have cancer again (if you’ve had it once, you always wonder if it will… Read More ›
MAKING A DOCTOR’S APPOINTMENT AT UMASS MEMORIAL
MORNING QUARTET I was having a dream about how I hadn’t yet managed to see a doctor about whatever it was that happened to me a few weeks ago. Two weeks? Three? For the past few weeks, they’ve been researching… Read More ›
A LITTLE TIME WRINKLE – THE TEST AND APPOINTMENT THAT NEVER HAPPENED
Just a little wrinkle … The hospital said they didn’t get the order from the doctor and cancelled my appointment. They said they had talked to Tracy and she was supposed to call me. It turns out, they did get… Read More ›
THE REVOLUTION RESTARTS AT THE REGISTRY
RESTART – WHEN YOUR LICENSE EXPIRES Some years back, the Commonwealth of Massachusetts decided they could save a few bucks if they stopped reminding people to renew their drivers licenses. We are all supposed to remember what year our license expires…. Read More ›
RESERVED PRESERVED UNDESERVED UNNERVED AND JUST PLAIN PISSED OFF
This could be a poem. It rhymes, after all. I just had one of those mornings where you try to fix something that should be no sweat. Instead of getting it fixed, you are stopped dead in your tracks by… Read More ›
WHIPPING OFF A POST FROM YOUR PHONE
“This year, I’m resolving to update my blog from the WordPress mobile app. My phone is always nearby, which allows me to blog from wherever I am, and there’s something about the smaller screen that seems to take the pressure off… Read More ›
PERSONAL UN-FAVORITES DIS-SERVICES
It’s an epidemic, a pandemic — of bad service. Do you remember when the customer was always right? I do. Because it wasn’t that long ago. Customer satisfaction and service was the norm until about 2002. At which point everyone decided to save… Read More ›
AMAZON’S PRIME GETTING LESS PRIME
It’s a “thing.” A disease. Amazon has caught it. Your company is fine, no problems, so why not create a problem? Nothing livens up a customer relationship more than unsolvable problems. That’s what I always say! They decided a while… Read More ›
CONTINUING FOREVER ON THE MASS PIKE
Does you ever feel like life is an exercise wheel for hamsters? And you are a hamster? You run and you run, but you stay in that wheel. This morning, I got a note from our state government, the Commonwealth… Read More ›
THE WAITING GAME
YOUR PACKAGE IS HERE! Along with the joy and excitement of on-line shopping, has come the lesser joy and excitement of awaiting delivery. We can order anything from everywhere, whether its Scottish jelly, Za’atar from Israel, or jewelry from Asia… Read More ›
SUBSTANDARD? YOU THINK?
A paper is just a paper unless everyone abides by it. I had arranged for Shawn Perry (Clear Vision Construction) to fix the front door. He wasn’t doing the work himself, but sent two guys to do it. The quality… Read More ›
WHEN THE PHONE RINGS AT 6:42 AM
I could not believe the phone was ringing. I have the phone set on “silent” until 9 in the morning, so it isn’t supposed to ring before seven — and when it does, it usually does it rather sotto voce,… Read More ›
SERENDIPITY: SEEKING INTELLIGENT LIFE ON EARTH 