Customer Service

I LOVE YOU, AUDIBLE.COM

I joined Audible.com in 2002. I had a long commute and I’d been buying audiobooks for a few years from Books On Tape and Recorded Books. Books On Tape had recently announced they were discontinuing non-institutional services. Bummer. Recorded Books didn’t have much… Read More ›

THE PINGBACKS ARE BACK.

THEY FIXED THE LINKS TO THE DAILY PROMPT. Apparently complaining works a lot better than assuming they will take care of business without prodding. Lesson learned. Make noise. Complain. Be the squeaky wheel!  

HELL IN A HANDSET

Originally posted on Beasley Green:
Although it seems a long time ago in a galaxy far, far away, it wasn’t too long ago when receiving a letter or correspondence through the post was greeted with excited anticipation. Now the sound…

THROWING THE WORLD AWAY

It’s not about Windows: The repairable PC is dead … Amazon, who launched their Workspaces offering yesterday, which provides a remote Windows environment that allows you to run all of your business-critical and personal applications in EC2. Amazon is certainly… Read More ›