FEELING PIQUED? – Marilyn Armstrong

FOWC with Fandango — Pique

Pique is such a cute little word. It’s the right word, mind you, but it doesn’t really cover the territory.

I am in a life and death struggle with AT&T, which is interesting because I’ve closed my account with them. Apparently, for the privilege of not working with them, you have to pay for that, too. In their system, if you call them, you have to pay them for “an upgrade” even if you don’t upgrade. Even if you were talking about it, decided not to and hung up. They will still bill you between $70 and $90 (assuming you didn’t buy a phone … more if you actually bought anything at all) for having talked to them.

That’s a hefty bill when you’ve actually done nothing at all except discuss what plans are available. I have concluded — and not lightly or without serious thought — that anything they tell you via customer service is a lie. Either it’s an outright lie intended to just shut you up and get you off the phone, or it’s something they made up just to get you off the phone. I call that “making it up as you go along” but perhaps you can come up with a more colorful name.

To get “make it up as you go along” service, you need a manager. They will even send you “the deal” in writing and no one else will have heard of it. They will give you long and complicated case numbers, but no one will do anything about them. If you are working with my bank, they will tell you they’ve taken care of it and if you call back, you’ll discover no one did anything at all. They completely ignored you.

That’s the third part: completely ignoring you while pleasantly agreeing with everything you say.

Why is customer service like this? It wasn’t always like this. There was a time when customers were valued. For that matter, when workers were valued. Now, no one is valued unless they own the company or run a major piece of it.

The important thing to remember is:

Trying to find peace with customer service

They will tell you they understand your frustration. They do not comprehend the difference between “pique,” “frustration,” and “lethal rage.” They don’t realize that 9 or 10 pointless conversations with customer service don’t make you a bit frustrated. They make you angry enough to want to strangle whoever is on the other end of the line.

Pity you can’t reach through and grab them by the throat, isn’t it?

I’m feeling a little bit “piqued” at AT&T. Just a bit of pique. Nothing serious.

DON’T LIE TO ME – BARBRA STREISAND … Marilyn Armstrong

Sobering


A big thank to Melanie at sparksfromacombustiblemind for introducing this song to me. Talk about the right song for the moment …

It’s called “Don’t Lie to Me” …

VIOLATED DAILY – Marilyn Armstrong

FOWC with Fandango — Violation

It’s a daily violation, watching the news. A horror show that won’t go away, the nightmare that rolls into the day.

I’m a woman. I grew up in the world we live in and it was bad, but it was weirdly normal. Do I know any women who were not assaulted, raped, nearly raped, propositioned, abused, or attacked?

The answer is no. If you were out in the world, any and all of these things were part of your daily life. I quit at least two jobs rather than deal with a sleazy, yet dashingly attractive boss. Proving that being good-looking is neither here nor there when you are cornering your assistant for sex.  It really isn’t a matter of whether or not you look good.

We don’t take a job so to crawl onto the sofa with a boss guy. Usually, we are looking for a higher rate of pay and maybe a bit of gratitude for the hard work we do.

I can’t work when I’m being harassed. I doubt anyone can. If you have to spend your days wondering if your underpants line is showing and this faux pas will somehow spark another round of “Hey, sexy, let’s …”, you just can’t get your work done.

Favors you get for sex don’t make you feel better. They make you feel like a cheap hooker. Not one of those well-spoken escorts … I mean the hanging around the street corner willing to do it for enough to buy a cup of Starbuck’s overpriced brew.

To find us in a position of hiring one of these disgusting sleazebags as a Supreme Court Justice — after somehow managing to get the revolting Clarence Thomas in all those years ago — leaves me wondering if we have made any social progress at all. Or ever will.

Is this never going to end? Will there never be a time when a woman can openly complain about the men who persecute her at play and work and often, at home … and be believed?

Will this never end?


ViolatION.


Every woman I know has at one time or another been violated. For all I know, it’s not just women, either.

Shame on us. Shame on everyone who puts up with “the way things are.” A pox on all who encourage it then gives it a wink and a shrug because “boys will be boys and that slut must have asked for it.”

LYING, LIES AND LIARS – BY ELLIN CURLEY

Since Donald Trump entered the political scene, we’ve had to deal with lies and lying on a daily basis. You could say that our society has become obsessed with lying.

At first the news media were reluctant to call Trump’s untruths, ‘lies’. They felt that the word was too harsh and possibly biased. But as time has increased the number, the frequency and the egregiousness of ‘untruths’ coming out of Trump’s mouth, the media has changed it’s tune. Now they call his lies, ‘lies’. So we hear people talking about lies and lying every day.

In this atmosphere, we watched one of our favorite movies again and saw it from a different perspective. The movie, from 2009, is called “The Invention Of Lying”. It’s a Ricky Gervais masterpiece.

It couldn’t be more relevant to today’s culture of political lying. The movie has a very interesting concept. People in the movie’s world can only tell the absolute truth. They are incapable of lying, of saying anything that is not 100% true. They can’t even imagine the possibility of lying.

This leads to some interesting interchanges since everyone is brutally honest at all times. Examples of this phenomenon are: Secretary tells her boss he is a loser and she’s hated every day she has had to work for him. A waiter tells the customer “I don’t like you, so I spit in your food.” On a date, the leading lady tells the hero she won’t sleep with him or go out with him again because he’s not a good genetic match. She’s beautiful but he’s short, fat, and has a snub nose. She doesn’t want fat kids with snub noses.

A sign outside a nursing home says something like, “Depressing Place Where Old People Go To Die.”

Another side effect of total truth-telling is that there is no art, TV, theater or even novels. This is because art and fiction are forms of making things up. Saying things that are not 100% true. So the only entertainment is ‘readers’ reading history lessons on film. The history writers are each assigned centuries. They produce scripts depicting real events from that century. One popular movie was “Napoleon – 1812-1813.”

The hero of the movie, Marc, played by Ricky Gervais, suddenly realizes that he has the ability to say things that ‘aren’t’. He first uses his ability to lie to get money from his bank. He merely tells the teller that he has $800 in his account when he only has $300. The teller apologizes for the bank error and gives Marc the $800 that she now believes he has in his account. Whatever Marc said must be true, so it must be a computer error.

The movie ramps up the social commentary when Marc ‘invents’ religion. His mother is dying and tells Marc that she is scared. So, to make her less fearful of dying, Marc tells her that she’ll be going to a wonderful place where she’ll see all her deceased loved ones, she’ll be eternally happy and she’ll get her own mansion. Some hospital personnel overhears Marc’s conversation with his Mom and they believe everything he says.

The next day, there’s a huge crowd outside Marc’s house demanding more information about what happens when you die. Marc ends up inventing ‘a man in the sky’ who controls everything. He writes down ten rules about the man and the afterlife on two pizza cartons. It’s very interesting to see the changes in society and in the people once religion is introduced.

The genius of this movie is that while it’s a super high concept film, you really care about the main characters. You get drawn into the ‘love story’ at the core of the plot. The drama revolves around whether or not the beautiful and wonderful girl, Anna, played by Jennifer Garner, will overcome the superficial biases of the culture and marry her best friend. He’s the guy she rejected by saying that he would give her fat kids with snub noses.

This movie is a hidden gem. Lots of big stars today had small parts in the movie. People like Tina Fey, Rob Lowe, Louis C.K., Jeffrey Tambor, Jonah Hill, etc. Great casting!

I highly recommend this movie. We’ve shown it to a few friends and they are all blown away. They thank us for introducing them to something so well done and engaging. I hope we can create a cult of fans for this overlooked and underappreciated piece.

I hope you’ll watch it! You’ll thank me too! Since we live with non-stop lies from our leaders, it’s refreshing to spend two hours with people who can’t lie at all!