TURNING SUCCESS INTO FAILURE – Rich Paschall

Thinking Small, Rich Paschall

Some organizations think big and do big.  You may know such organizations.  You may wonder how they accomplish so much.  How can a social service agency, school, church, or park district pull off grand events with a small budget and a small staff?  Yet, there are quite a number that do it.  What is the difference between the successes and those that think big and fail?  What is the difference between thinking bag, and those who just think small?

Image: Mashable.com

Image: Mashable.com

Many think big but fail because they aren’t willing to do the work.  They want to be triumphant, but they are just hoping it will somehow happen. They rely on others stepping up to do what they should be doing.

The truth is that those running an event must step forward. They need to recruit volunteers to do what needs doing to guarantee success.  Some leaders are willing to do this, but many others rely on dumb luck. Dumb being the operative word. It’s the dedication to the task that’s important, not luck.

You have to work harder to find potential leaders and willing workers than in years past. So many things compete for our attention. Life is busier than it used to be … and then, there are the apps on our phones, tablets and laptops. We may not be willing to devote the large chunk of time required to make a successful event. If it took five calls to get two people to help out 20 years ago, maybe it takes 10 calls now. Or 20. Is the organization willing to do it?

In many cases, the answer is no.

bz-twitter_09-23-13

Being reliant on Facebook calls to action and church bulletin messages will likely get you nowhere.  It’s the personal touch that matters.

Text messages and email blasts don’t have the personal touch you need to win volunteers. We are in the digital age and can contact a lot of people quickly by email, social media, and text messaging, but it’s not a reliable road to success. Such messages get lost in the myriad messages that are posted every day.

So, we actually have to talk to people if we want to get their attention.  We have to pick up the phone.  We have to meet them at events.  We have to stand outside of Church, school, wherever and shake their hands.  Even in the digital age, or maybe exactly because of it, we must reach out to people personally, if we want to help a project meet its goal.

UU Church 47

Then there are those who think small from the start.  They see the modern-day task of making a success so daunting that they prefer not to tackle it at all.  These types of “leaders” obviously are not the ones who brought the organization along over the years, but they are certainly the ones to stall it in its tracks.  Saying it is too hard, or it can’t be done, or people will not step forward anymore is admitting defeat from the outset.  It is also proof that they are in the wrong business.  There is a choice to meet the challenge or run from it.  Some choose to run.  Let them go.

Recently, I was involved in an alumni event that found the organization itself dragging its feet on a number of issues.  When the night of the event came, after months of planning meetings, things did not go smoothly.  Nevertheless, it was the largest alumni event they had in decades. Yes, decades.  Were they happy with this?

Because of its shortcomings, the pastor promptly declared it would have been better to run an event for 50 or 60 people than this event for 250 — which was much more work and went poorly. The pastor was upset.

Was it personal embarrassment?  No, because he didn’t work on it. Unfortunately, he was looking for ways to place blame rather than looking for how to make events better in the future.

People who step into leadership roles but who have little leadership experience, are likely to torpedo your efforts. Those who have their hands full already and see an event as too much additional work, will likely trip you up. Those who are afraid of embarrassment and will only accept success — never failure — will only minimally succeed. They’ve already set limits on their potential success. Worse, they have unknowingly limited the likely success of the organizations they are supposed to lead.

THE COMMUNITY EVENT – Rich Paschall

Do You Have The Time? by Rich Paschall

There are plenty of community organizations that will grab your time, if only you let them. They want you for a variety of tasks and the really organized organizers will stalk you if they think you will volunteer for something. They want you to stuff envelopes, sell tickets, make phone calls, sit at booths and sell things. They will have you directing traffic, ushering people, handing out programs. You can go to meetings, answer email, talk on the phone, spend hours of your precious time in pursuit of the organizational mission, whatever that might be.

But what if you do not have the time for this? After all, if you are part of a family crew, you may have to drive little Johnny or Suzy to soccer practice, karate lessons, football practice, baseball practice, cheerleading practice, dance class, piano lessons, drum and bugle corps, or basketball games. If they are young, it is pre-school or grade school or daycare or after school care. If they are older it is still sports, music, dances, proms, band, drama, speech and please, drop them at the corner so no one knows their mommy is still driving them around.

Of course, there are all the adult requirements too.  There are weddings and showers, wakes, and funerals. As we get older, there are more of the latter. There are dances and parties we don’t want to attend and family events for which you must make your famous __________ (insert dish name here). It all keeps us so very busy. How dare these “organizers” presume to prevail upon our valuable time?

Yet, these various events to which you are driving the beloved little ones (or not-so-little ones) are probably staffed by volunteers. Adults and a handful of older kids are taking tickets, selling refreshments, selling t-shirts, directing people around events. They are running for ice, and pop and cups and napkins. They are getting mustard and ketchup. They are making emergency runs to Costco or Sam’s Club so they do not run out of water or buns or napkins. In other words, they are making everything possible that you and little Johnny and Suzy are attending.

As a staff member at a community organization for a few years, and for a private school a few others, I know what it is like to have to run events, dependent on volunteers who may or may not show up. Fortunately, most are dedicated and in their places when the time comes.

Yes, that's me on the left, getting rained on for the cause.

Yes, that’s me on the left, getting rained on for the cause.

While some organizations pressure the parents of the children who participate to volunteer, many others are reliant on the goodwill of neighbors and friends.  Though many do not realize it, the events they attend throughout the year might not be there if there were no volunteers. In fact, some community organizations die for lack of volunteer spirit. A founder of one community organization here said many decades after the organization he began was up and running, that perhaps it should die if the community was not willing to come forward and support it. They, in fact, gave up some large events for lack of volunteers.

Here I could give you the “social contract” type speech. You know the one.  If you are part of the community, you must give up something in order to reap the benefits of community activities. That something you must give up is your time. I know that is hard to do in this day and age. After all, we must get home to check our Facebook and Twitter accounts. We must look at Instagram and Snapchat. We must check Messenger and Skype. Then there is Pinterest and YouTube, Vimeo and Vevo.

What enriches our lives is what we invest in. If we invest in our community and its events, then we are richer too. The volunteer spirit does not necessarily lead to dull and boring jobs. Instead, it can lead to knowing your neighbors. You could be learning about the organization to which you and your children participate. It can open new avenues to friendship in the community in which you live. It can give you an understanding of what it takes to make a community.

Hillary Clinton famously said “It Takes A Village,” from the African proverb that it takes a village to raise a child.

In fact, it takes a community, a good community, to raise a child. The only way a community can be good and strong is with the volunteer spirit of its residents. Are you going to give up an occasional Saturday at some event or sports bar to aid your community, or will you just let someone else do it? If you choose the latter, then I remind you of the philanthropist who suggested that it might be better to let a community organization die, if the community was unwilling to support it.

TURNING SUCCESS INTO FAILURE

Thinking Small, Rich Paschall

Some organizations think big and do big.  You may know such organizations.  You may wonder how they accomplish so much.  How can a social service agency, school, church, or park district pull off grand events with a small budget and a small staff?  Yet, there are quite a number that do it.  What is the difference between the successes and those that think big and fail?  What is the difference between thinking bag, and those who just think small?

Image: Mashable.com

Image: Mashable.com

Many think big but fail because they aren’t willing to do the work.  They want to be triumphant, but they are just hoping it will somehow happen. They rely on others stepping up to do what they should be doing.

The truth is that those running an event must step forward. They need to recruit volunteers to do what needs doing to guarantee success.  Some leaders are willing to do this, but many others rely on dumb luck. Dumb being the operative word. It’s the dedication to the task that’s important, not luck.

You have to work harder to find potential leaders and willing workers than in years past. So many things compete for our attention. Life is busier than it used to be … and then, there are the apps on our phones, tablets and laptops. We may not be willing to devote the large chunk of time required to make a successful event. If it took five calls to get two people to help out 20 years ago, maybe it takes 10 calls now. Or 20. Is the organization willing to do it?

In many cases, the answer is no.

bz-twitter_09-23-13

Being reliant on Facebook calls to action and church bulletin messages will likely get you nowhere.  It’s the personal touch that matters.

Text messages and email blasts don’t have the personal touch you need to win volunteers. We are in the digital age and can contact a lot of people quickly by email, social media, and text messaging, but it’s not a reliable road to success. Such messages get lost in the myriad messages that are posted every day.

So, we actually have to talk to people if we want to get their attention.  We have to pick up the phone.  We have to meet them at events.  We have to stand outside of Church, school, wherever and shake their hands.  Even in the digital age, or maybe exactly because of it, we must reach out to people personally, if we want to help a project meet its goal.

UU Church 47

Then there are those who think small from the start.  They see the modern-day task of making a success so daunting that they prefer not to tackle it at all.  These types of “leaders” obviously are not the ones who brought the organization along over the years, but they are certainly the ones to stall it in its tracks.  Saying it is too hard, or it can’t be done, or people will not step forward anymore is admitting defeat from the outset.  It is also proof that they are in the wrong business.  There is a choice to meet the challenge or run from it.  Some choose to run.  Let them go.

Recently, I was involved in an alumni event that found the organization itself dragging its feet on a number of issues.  When the night of the event came, after months of planning meetings, things did not go smoothly.  Nevertheless, it was the largest alumni event they’d in decades. Yes, decades.  Were they happy with this?

Because of its shortcomings, the pastor promptly declared it would have been better to run an event for 50 or 60 people than this event for 250 — which was much more work and went poorly. The pastor was upset.

Was it personal embarrassment?  No, because he didn’t work on it. Unfortunately, he was looking for ways to place blame rather than looking for how to make events better in the future.

People who step into leadership roles but who have little leadership experience, are likely to torpedo your efforts. Those who have their hands full already and see an event as too much additional work, will likely trip you up. Those who are afraid of embarrassment and will only accept success — never failure — will only minimally succeed. They’ve already set limits on their potential success. Worse, they have unknowingly limited the likely success of the organizations they are supposed to lead.

THE COMMUNITY EVENT

Do You Have The Time? by Rich Paschall

There are plenty of community organizations that will grab your time, it only you let them.  They want you for a variety of tasks and the really organized organizers will stalk you if they think you will volunteer for something.  They want you to stuff envelopes, sell tickets, make phone calls, sit at booths and sell things.  They will have you directing traffic, ushering people, handing out programs.  You can go to meetings, answer email, talk on the phone, spend hours of your precious time in pursuit of the organizational mission, whatever that might be.

But what if you do not have the time for this?  After all, if you are part of a family crew, you may have to drive little Johnny or Suzy to soccer practice, karate lessons, football practice, baseball practice, cheerleading practice, dance class, piano lessons, drum and bugle corps, or basketball games.  If they are young, it is pre-school or grade school or day care or after school care.  If they are older it is still sports, music, dances, proms, band, drama, speech and please, drop them at the corner so no one knows their mommy is still driving them around.

Of course, there are all the adult requirements too.  There are the weddings and showers, wakes and funerals.  As we get older, there are more of the latter.  There are dances and parties we don’t want to attend and family events for which you must make your famous __________ (insert dish name here).  It all keeps us so very busy.  How dare these “organizers” presume to prevail upon our valuable time?

Yet, these various events to which you are driving the beloved little ones (or not so-little ones) are probably staffed by volunteers.  Adults, and a handful of older kids, are taking tickets, selling refreshments,. selling t-shirts, directing people around events.  They are running for ice, and pop and cups and napkins.  They are getting mustard and ketchup. They are making emergency runs to Costco or Sam’s Club so they do not run out of water or buns or napkins.  In other words, they are making everything possible that you and little Johnny and Suzy are attending.

As a staff member at a community organization for a few years, and for a private school a few others, I know what it is like to have to run events, dependent on volunteers who may or may not show up.  Fortunately, most are dedicated and in their places when the time comes.

Yes, that's me on the left, getting rained on for the cause.

Yes, that’s me on the left, getting rained on for the cause.

While some organizations pressure the parents of the children who participate to volunteer, many others are reliant on the good will of neighbors and friends.  While many don’t know it, the events they attend throughout the year might not be there if there were no volunteers.  In fact, some community organizations die for lack of volunteer spirit.  A founder of one community organization here said many decades after the organization he began was up and running, that perhaps it should die if the community was not willing to come forward and support it.  They in fact gave up some large events for lack of volunteers.

Here I could give you the “social contract” type speech.  You know the one.  If you are part of the community, you must give up something in order to reap the benefits of community activities.  That something you must give up is your time.  I know that is hard to do in this day and age.  After all we must get home to check our facebook and twitter accounts.  We must look at Instagram and snapchat.  We must check Messenger and Skype.  Then there is Pinterest, StumbleUpon and You Tube, Vimeo and Vivo.

What enriches our lives is what we invest in.  If we invest in our community and its events, then we are richer too.  The volunteer spirit does not necessarily lead to dull and boring jobs.  Instead it can lead to knowing your neighbors.  You could be learning about the organization to which you and your children participate.  It can open new avenues to friendship in the community in which you live.  It can give you an understanding of what it takes to make a community.

Hillary Clinton famously said “It Takes A Village,” from the African Proverb that it take a village to raise a child.  In fact, it takes a community, a good community, to raise a child.  The only way a community can be good and strong, is with the volunteer spirit of its residents.  Are you going to give up an occasional Saturday at some event or sports bar to aid your community, or will you just let someone else do it?  If you choose the later, then I remind you of the philanthropist who suggested that it might be better to let a community organization die, if the community was unwilling to support it.